Executive Support & Workplace Experience Coordinator

Success Academy Charter Schools; New York (NY); On-site; USD 66,000 - 70,000; Full time

Job summary

Success Academy Charter Schools in New York seeks a Workplace Experience Coordinator and Executive Support to join our Renovations & Facilities team. This role makes the Network Office safe, welcoming, and well-run while providing dedicated executive support to a senior Enterprise Operations executive.

Approximately 60 percent of the role is workplace experience and 40 percent is executive support. The strongest candidate combines sound judgment in office operations with exceptional

Qualifications

• Experience managing a complex, high-volume workplace and vendor coordination.
• Proven executive-support experience with calendar, travel, and inbox management.
• Experience leading reception or office services teams.
• Familiarity with building operations and base-building/vendor responsibilities.
• Strong organization, budgeting, and service-tracking skills.
• Clear communication, discretion, resilience, and follow-through.
• Experience supporting a large employee population across multiple floors.
• Bachelor's degree required.

Responsibilities

• Maintain a clean, safe, functional, organized, and welcoming workplace and oversee service requests.
• Manage workplace vendors and coordinate base-building issues.
• Keep conference rooms, kitchens, and common areas ready for daily use.
• Coordinate office and event readiness, including space setup and logistics.
• Track workplace spending and forecast needs against approved budgets.
• Coordinate employee and visitor access and emergency-readiness activities.
• Lead Reception and Office Services staff and set front-of-house standards.
• Manage complex executive calendars and travel logistics.
• Handle confidential information with discretion and build reliable systems.
• Automate transactional tasks over time with AI-assisted drafting.
• Gather feedback and implement improvements to reliability.

Skills

Office management

Executive support

Vendor coordination

Calendar management

Travel coordination

Budget tracking

Event coordination

Communication

Discretion

Education

Bachelor's Degree

Job description

Success Academy Charter Schools in New York seeks a Workplace Experience Coordinator and Executive Support to join our Renovations & Facilities team. This role makes the Network Office safe, welcoming, and well-run while providing dedicated executive support to a senior Enterprise Operations executive.

Approximately 60 percent of the role is workplace experience and 40 percent is executive support. The strongest candidate combines sound judgment in office operations with exceptional