Executive Support & Risk Governance Manager

Bank of America; College Park (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

Bank of America is seeking a Business Support Manager in the Enterprise Transaction Services COO group. The role focuses on coordinating business activities, risk and governance routines, and leadership priorities across the organization while ensuring executives are well prepared for key meetings with clear materials and insights.

Responsibilities include developing executive-ready communications, managing cross-functional programs, and supporting financial and personnel processes.

Qualifications

• 3+ years experience with business management disciplines including financial management, personnel processes, governance, project management, organizational routines, and employee engagement.
• 2+ years experience operating in a risk- and control-focused environment, with strong risk and control knowledge and the ability to effectively partner with risk, compliance, control, and business teams.
• Strong executive presence and demonstrated ability to ensure senior leaders are well prepared for key meetings, decisions, and engagements.
• Proven ability to develop polished, executive-ready communications and presentations that turn complex business, risk, and control information into clear messages, insights, and actions.
• Strong analytical and investigative skills, with the ability to research complex matters, identify themes, and develop insights and recommendations.
• Strong judgment and decision-making skills, including knowing when additional input, escalation, or leadership attention is needed.
• Strong relationship management and influencing skills, with the ability to work effectively across organizational levels and teams.
• Ability to manage multiple priorities and adjust effectively to changing business needs, deadlines, and competing demands.
• Strong planning and organizational skills with exceptional attention to detail.
• Self-directed and proactive, with the ability to take ownership and follow through.
• Advanced proficiency with Microsoft PowerPoint and Excel.

Responsibilities

• Prepare executive-ready materials and presentations for leadership meetings and updates.
• Coordinate with risk, control, and support partners on matters requiring coordination, review, escalation, or leadership attention.
• Research and analyze complex matters, identify themes, and develop insights and recommendations to support timely decision-making.
• Drive governance routines, strategic objectives, and leadership priorities across the organization.
• Support control-related activities, including issues management, audits and exams, policy reviews, vendor management, and other risk controls.
• Build relationships across the organization to influence outcomes and move work forward.
• Lead cross-functional working groups and projects supporting key business, risk, or organizational priorities.
• Support organizational routines such as staff meetings, town halls, and employee engagement activities.

Skills

Risk Management

Business Management

Executive Communications

Executive Presence

Critical Thinking

Decision Making

Influence

Relationship Management

Problem Solving

Prioritization

Project Management

Employee Engagement

Operational Excellence

Continuous Improvement

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

Bank of America is seeking a Business Support Manager in the Enterprise Transaction Services COO group. The role focuses on coordinating business activities, risk and governance routines, and leadership priorities across the organization while ensuring executives are well prepared for key meetings with clear materials and insights.

Responsibilities include developing executive-ready communications, managing cross-functional programs, and supporting financial and personnel processes.