Executive Risk & Governance Support Manager

Bank of America; Chandler (AZ); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Bank of America is seeking a Business Support Manager within the Enterprise Transaction Services (ETS) COO organization. This role supports the Business Controls Executive and leadership team, coordinating risk, governance routines, and engagement across the organization.

You will partner with GCOR and other risk, control, and support teams, prep executive materials, and drive follow-through on actions while balancing competing priorities in a fast-paced corporate environment.

Qualifikationen

• 3+ years experience with business management disciplines including financial management, personnel processes, governance, project management, organizational routines, and employee engagement.
• 2+ years experience operating in a risk- and control-focused environment with strong risk and control knowledge and the ability to partner with risk, compliance, control, and business teams.
• Strong executive presence and demonstrated ability to ensure senior leaders are well prepared for key meetings, decisions, and engagements.
• Polished, executive-ready communications and presentations that turn complex business, risk, and control information into clear messages, insights, and actions.
• Advanced proficiency with Microsoft PowerPoint and Excel.
• Self-directed and proactive, with the ability to take ownership and follow through.

Aufgaben

• Ensure the Executive and leadership team are well prepared for key meetings and engagements, with relevant materials, context, and matters requiring attention provided in advance.
• Develop high-quality, executive-ready presentations, risk and business updates, and communications that turn complex information into clear messages, insights, and actions.
• Partner closely with GCOR and other risk, control, and support partners on matters requiring coordination, review, escalation, or leadership attention.
• Research and analyze complex or escalated matters, identify themes, and develop clear insights and recommendations to support timely decision-making.
• Coordinate and drive Business Controls risk and governance routines, strategic objectives, and leadership priorities, ensuring clear actions and follow-through.
• Support key control-related activities, including issues management, audits and exams, policy and standard reviews, complaints, vendor management, and other risk and control processes, as applicable to the organization.
• Build strong relationships across the organization to influence outcomes, resolve issues, and move work forward.
• Lead or coordinate cross‑functional working groups and projects supporting key business, risk, or organizational priorities.
• Lead organizational routines, including staff meetings, communications, town halls, off‑sites, and employee engagement activities that strengthen connection and engagement across Business Controls.
• Support financial management, personnel processes, organizational reporting, and other business management deliverables.
• Identify opportunities to improve processes, reporting, governance, controls, and operational effectiveness.

Kenntnisse

Risk Management

Business Management

Executive Communications

Executive Presence

Critical Thinking

Decision Making

Influence

Relationship Management

Problem Solving

Prioritization

Project Management

Employee Engagement

Operational Excellence

Continuous Improvement

Tools

PowerPoint

Excel

Jobbeschreibung

Bank of America is seeking a Business Support Manager within the Enterprise Transaction Services (ETS) COO organization. This role supports the Business Controls Executive and leadership team, coordinating risk, governance routines, and engagement across the organization.

You will partner with GCOR and other risk, control, and support teams, prep executive materials, and drive follow-through on actions while balancing competing priorities in a fast-paced corporate environment.