Executive Support & Risk Controls Manager

Bank of America; Plano (TX); Vor Ort; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

Bank of America seeks a Business Support Manager within the Enterprise Transaction Services (ETS) COO organization to coordinate risk, governance, and leadership priorities. The role emphasizes preparing executives for key meetings and ensuring timely, actionable materials and insights.

You will partner with GCOR and other control teams, analyze complex matters, and drive improvements in controls, reporting, and organizational routines.

Qualifikationen

• 3+ years experience with business management disciplines including financial management, personnel processes, governance, project management, organizational routines, and employee engagement.
• 2+ years experience operating in a risk- and control-focused environment, with strong risk and control knowledge and the ability to effectively partner with risk, compliance, control, and business teams.
• Strong executive presence and demonstrated ability to ensure senior leaders are well prepared for key meetings, decisions, and engagements.
• Proven ability to develop polished, executive-ready communications and presentations that turn complex business, risk, and control information into clear messages, insights, and actions.
• Strong analytical and investigative skills, with the ability to research complex matters, identify themes, and develop insights and recommendations.
• Strong judgment and decision-making skills, including knowing when additional input, escalation, or leadership attention is needed.
• Strong relationship management and influencing skills, with the ability to work effectively across organizational levels and teams.
• Ability to manage multiple priorities and adjust effectively to changing business needs, deadlines, and competing demands.
• Strong planning and organizational skills with exceptional attention to detail.
• Ability to see across the organization, connect priorities, and identify opportunities to improve processes, governance, and controls.
• Self-directed and proactive, with the ability to take ownership and follow through.
• Advanced proficiency with Microsoft PowerPoint and Excel.

Aufgaben

• Ensure the Executive and leadership team are well prepared for key meetings and engagements, with relevant materials, context, and matters requiring attention provided in advance.
• Develop high-quality, executive-ready presentations, risk and business updates, and communications that turn complex information into clear messages, insights, and actions.
• Partner closely with GCOR and other risk, control, and support partners on matters requiring coordination, review, escalation, or leadership attention.
• Research and analyze complex or escalated matters, identify themes, and develop clear insights and recommendations to support timely decision-making.
• Coordinate and drive Business Controls risk and governance routines, strategic objectives, and leadership priorities, ensuring clear actions and follow-through.
• Support key control-related activities, including issues management, audits and exams, policy and standard reviews, complaints, vendor management, and other risk and control processes, as applicable to the organization.
• Build strong relationships across the organization to influence outcomes, resolve issues, and move work forward.
• Lead or coordinate cross-functional working groups and projects supporting key business, risk, or organizational priorities.
• Lead organizational routines, including staff meetings, communications, town halls, off-sites, and employee engagement activities that strengthen connection and engagement across Business Controls.
• Support financial management, personnel processes, organizational reporting, and other business management deliverables.
• Identify opportunities to improve processes, reporting, governance, controls, and operational effectiveness.

Kenntnisse

Risk Management

Business Management

Executive Communications

Executive Presence

Critical Thinking

Decision Making

Influence

Relationship Management

Problem Solving

Prioritization

Project Management

Employee Engagement

Operational Excellence

Continuous Improvement

Tools

Microsoft PowerPoint

Microsoft Excel

Jobbeschreibung

Bank of America seeks a Business Support Manager within the Enterprise Transaction Services (ETS) COO organization to coordinate risk, governance, and leadership priorities. The role emphasizes preparing executives for key meetings and ensuring timely, actionable materials and insights.

You will partner with GCOR and other control teams, analyze complex matters, and drive improvements in controls, reporting, and organizational routines.