Executive Programs Enrollment Counselor

University of the Cumberlands; Williamsburg (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

University of the Cumberlands is seeking an Enrollment Counselor for Executive Programs to coordinate admissions and enroll qualified international graduate students. The role requires handling inquiries, maintaining records in ERP/CRM, and collaborating with admissions and academic departments to ensure smooth processes for a diverse student body.

The position emphasizes strong communication, organizational, and customer service skills, with occasional weekend work and travel as needed to

Qualifications

• Bachelor's degree preferred.
• Strong communication and interpersonal skills.
• Excellent written and verbal communication abilities.
• Experience in customer service and admissions processes is a plus.

Responsibilities

• Manage admissions process for inquiries, correspondence, and data collection.
• Input student information into ERP/CRM and maintain accurate records.
• Evaluate applications and transcripts using standard admissions criteria.
• Communicate with applicants promptly and professionally.
• Coordinate with academic departments and admissions staff to keep records up to date.
• Assist with orientations for executive students and travel as needed.

Skills

People skills

Telephone skills

Communication

Writing

Customer Service

Time management

Adaptability

Education

Bachelor's Degree

Tools

ERP/CRM

Microsoft Office

Job description

University of the Cumberlands is seeking an Enrollment Counselor for Executive Programs to coordinate admissions and enroll qualified international graduate students. The role requires handling inquiries, maintaining records in ERP/CRM, and collaborating with admissions and academic departments to ensure smooth processes for a diverse student body.

The position emphasizes strong communication, organizational, and customer service skills, with occasional weekend work and travel as needed to