Global Admissions Counselor — Executive Programs

ucumberlands; Williamsburg (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Cumberlands is seeking an Enrollment Counselor for Executive Programs to coordinate admissions and enrollment for qualified international graduate students. The role requires excellent communication, teamwork, and customer service as you manage inquiries, input data into ERP/CRM, and collaborate with academic departments.

Responsibilities include evaluating applications, maintaining student records, and providing timely communication to applicants.

Qualifications

• Excellent communication skills and ability to be a dynamic team player.
• Good people skills and tact when communicating with prospective students.
• Outstanding telephone skills and friendly manner when dealing with students.
• Proficient in computer literacy and Microsoft Office knowledge.
• Willing to travel and work flexible hours, including weekends.
• Strong written and oral communication skills and ability to analyze information.

Responsibilities

• Manage admissions process including inquiries, correspondence, and data collection.
• Input student information into ERP/CRM systems for reporting and processing.
• Keep student records up-to-date in ERP/CSM database.
• Evaluate prospective student applications and transcripts using admissions standards.
• Communicate effectively with applicants in a timely manner.
• Provide prompt customer service through the International Graduate Services office.
• Represent the University at events as required.
• Assist with orientations for executive students.
• Perform other duties as assigned.

Skills

Communication skills

Team player

People skills

Honest communication

Telephone skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Cumberlands is seeking an Enrollment Counselor for Executive Programs to coordinate admissions and enrollment for qualified international graduate students. The role requires excellent communication, teamwork, and customer service as you manage inquiries, input data into ERP/CRM, and collaborate with academic departments.

Responsibilities include evaluating applications, maintaining student records, and providing timely communication to applicants.