Executive Operations Lead — On-Site, DC Nonprofit

Mothers Outreach Network Incorporated; Washington (District of Columbia); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Salary: $110,000–$115,000 commensurate

Health benefits: Medical, dental, and視

Leave: As specified in the offerletter

Job summary

Mother’s Outreach Network in Washington, DC seeks a full-time Chief of Staff to partner with the Executive Director. The role includes managing calendars, building systems, and guiding operations across programs, development, legal, and communications.

This is a hands-on, in-person position focused on process, governance, and staff support. The ideal candidate has 5+ years in senior nonprofit operations, strong financial literacy, and a track record of creating scalable systems while upholding

Qualifications

• A minimum of five years of progressive experience in Chief of Staff, executive operations, or equivalent roles.
• Must have held the Chief of Staff title or performed equivalent duties within the last two years.
• Must have worked in a primarily in-person role in their most recent position.
• Demonstrated experience operating as a primary deputy to a founder, executive director, or CEO in a nonprofit or mission-driven organization.
• Strong financial and systems literacy including experience with CRM platforms, project management tools, and financial reporting.
• Three professional references are required, at least one of whom must be a direct supervisor or executive the candidate has supported; references will be contacted.
• High ethical standards, sound professional judgment, and integrity that does not require oversight.
• Meticulous attention to compliance, process, and organizational standards

Responsibilities

• Manage the Executive Director’s calendar, scheduling, and communications with increasing autonomy.
• Prepare briefings, talking points, and decision-support materials.
• Protect the Executive Director’s time and attention for high-leverage strategic work.
• Surface risks and concerns with data, candor, and sound judgment.
• Own and maintain organizational systems including Google Workspace, Asana, Clio, Little Greenlight, Mailchimp, DocuSign, and Grasshopper.
• Build and maintain SOPs, checklists, and operational documentation.
• Manage vendor relationships, contracts, and procurement.
• Oversee office logistics, equipment, and facilities.
• Support all active hiring searches and onboarding and off-boarding of staff and contractors.
• Maintain timesheets, payments, and reimbursement processes for all staff, contractors, and program participants.
• Create conditions for a small, dedicated team to do their best work—removing operational friction, protecting staff time, and maintaining a professional environment grounded in clarity, accountability, and respect.
• Maintain grants calendar and support grant reporting and new funding research.
• Support budget review and vendor audits.
• Own logistics and operational planning for MON events and community gatherings.
• Coordinate with communications and organizing staff on campaign logistics and timelines.
• Support board meeting preparation, documentation, and follow-through.
• Maintain board governance files and records

Skills

Executive operations

Nonprofit experience

In-person work

Budget & finance literacy

Systems & CRM proficiency

Tools

CRM platforms

Project management tools

Financial reporting

Job description

Mother’s Outreach Network in Washington, DC seeks a full-time Chief of Staff to partner with the Executive Director. The role includes managing calendars, building systems, and guiding operations across programs, development, legal, and communications.

This is a hands-on, in-person position focused on process, governance, and staff support. The ideal candidate has 5+ years in senior nonprofit operations, strong financial literacy, and a track record of creating scalable systems while upholding