Chief of Staff

Mothers Outreach Network Incorporated; Washington (District of Columbia); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Salary: $110,000–$115,000 commensurate

Health benefits: Medical, dental, and視

Leave: As specified in the offerletter

Job summary

Mother’s Outreach Network in Washington, DC seeks a full-time Chief of Staff to partner with the Executive Director. The role includes managing calendars, building systems, and guiding operations across programs, development, legal, and communications.

This is a hands-on, in-person position focused on process, governance, and staff support. The ideal candidate has 5+ years in senior nonprofit operations, strong financial literacy, and a track record of creating scalable systems while upholding

Qualifications

• A minimum of five years of progressive experience in Chief of Staff, executive operations, or equivalent roles.
• Must have held the Chief of Staff title or performed equivalent duties within the last two years.
• Must have worked in a primarily in-person role in their most recent position.
• Demonstrated experience operating as a primary deputy to a founder, executive director, or CEO in a nonprofit or mission-driven organization.
• Strong financial and systems literacy including experience with CRM platforms, project management tools, and financial reporting.
• Three professional references are required, at least one of whom must be a direct supervisor or executive the candidate has supported; references will be contacted.
• High ethical standards, sound professional judgment, and integrity that does not require oversight.
• Meticulous attention to compliance, process, and organizational standards

Responsibilities

• Manage the Executive Director’s calendar, scheduling, and communications with increasing autonomy.
• Prepare briefings, talking points, and decision-support materials.
• Protect the Executive Director’s time and attention for high-leverage strategic work.
• Surface risks and concerns with data, candor, and sound judgment.
• Own and maintain organizational systems including Google Workspace, Asana, Clio, Little Greenlight, Mailchimp, DocuSign, and Grasshopper.
• Build and maintain SOPs, checklists, and operational documentation.
• Manage vendor relationships, contracts, and procurement.
• Oversee office logistics, equipment, and facilities.
• Support all active hiring searches and onboarding and off-boarding of staff and contractors.
• Maintain timesheets, payments, and reimbursement processes for all staff, contractors, and program participants.
• Create conditions for a small, dedicated team to do their best work—removing operational friction, protecting staff time, and maintaining a professional environment grounded in clarity, accountability, and respect.
• Maintain grants calendar and support grant reporting and new funding research.
• Support budget review and vendor audits.
• Own logistics and operational planning for MON events and community gatherings.
• Coordinate with communications and organizing staff on campaign logistics and timelines.
• Support board meeting preparation, documentation, and follow-through.
• Maintain board governance files and records

Skills

Executive operations

Nonprofit experience

In-person work

Budget & finance literacy

Systems & CRM proficiency

Tools

CRM platforms

Project management tools

Financial reporting

Job description

Mother’s Outreach Network (MON) is a Washington, DC-based nonprofit advancing racial justice and economic equity through liberatory legal representation, guaranteed income advocacy, and mother-led policy work. We center Black mothers navigating the family policing system, with a concentrated focus on communities in Wards 4, 5, 6, 7, and 8. MON operates from the conviction that poverty is not neglect, and that every family deserves the tools to stay together and thrive. We are building toward a national presence.

POSITION SUMMARY

MON seeks a Chief of Staff to serve as a trusted operational partner to the Executive Director. This is a high-responsibility role for a highly competent, professionally grounded individual who thrives at the intersection of organizational management, executive support, and systems-building. The Chief of Staff ensures that MON’s day-to-day operations, cross-functional priorities, and internal systems run with precision, accountability, and consistency — in service of MON’s liberatory mission.

This position reports directly to the Executive Director and works across all program, development, legal, and communications functions.

The person in this role will be working closely with the Founder and Executive Director Melody Webb. Here’s a video of Melody sharing more about the role.

THIS ROLE IS FULLY IN-PERSON

This position is full-time and in-person in Washington, DC. No remote or hybrid arrangement is offered. Candidates must confirm their ability and willingness to work on-site five days per week before applying.

CORE RESPONSIBILITIES

Executive Partnership

• Manage the Executive Director’s calendar, scheduling, and communications with increasing autonomy
• Prepare briefings, talking points, and decision-support materials
• Protect the Executive Director’s time and attention for high-leverage strategic work
• Surface risks and concerns with data, candor, and sound judgment

Operations and Systems

• Own and maintain all organizational systems including Google Workspace, Asana, Clio, Little Greenlight, Mailchimp, DocuSign, and Grasshopper
• Build and maintain SOPs, checklists, and operational documentation
• Manage vendor relationships, contracts, and procurement
• Oversee office logistics, equipment, and facilities

People and Culture

• Support all active hiring searches and own staff and contractor onboarding and off-boarding
• Maintain timesheet, payment, and reimbursement processes for all staff, contractors, and program participants
• Create conditions where a small, dedicated team can do their best work — removing operational friction, protecting staff time, and maintaining a professional environment grounded in clarity, accountability, and respect

Finance and Grants

• Maintain the grants calendar and support grant reporting and new funding research
• Support budget review and vendor audits

Programs and Events

• Own logistics and operational planning for MON events, convenings, and community gatherings
• Support program administration, participant tracking, and data collection
• Coordinate with communications and organizing staff on campaign logistics and timelines

Board and Governance

• Support board meeting preparation, documentation, and follow-through
• Maintain board governance files and records

QUALIFICATIONS

Required

• A minimum of five years of progressive experience in Chief of Staff, executive operations, or equivalent roles
• Must have held the Chief of Staff title or performed equivalent duties within the last two years
• Must have worked in a primarily in-person role in their most recent position
• Demonstrated experience operating as a primary deputy to a founder, executive director, or CEO in a nonprofit or mission-driven organization
• Strong financial and systems literacy including experience with CRM platforms, project management tools, and financial reporting
• Demonstrated ability to build and maintain systems that run without constant oversight
• A consistent and verifiable professional track record — three professional references are required, at least one of whom must be a direct supervisor or executive the candidate has supported; references will be contacted and must be able to speak to the candidate’s performance, reliability, discretion, and judgment under pressure
• High ethical standards, sound professional judgment, and the kind of integrity that does not require oversight to maintain
• Meticulous attention to compliance, process, and organizational standards — candidates who take a casual approach to administrative, legal, or financial obligations are not a fit for this role

Preferred

• Experience in a DC-based nonprofit organization
• Experience supporting board governance and donor or funder relations
• Professional experience supporting communities navigating systems of family separation, economic hardship, or racial injustice
• Familiarity with DC’s family policing system, guaranteed income policy, or racial justice advocacy
• DC Notary Public certification or willingness to obtain
• Experience in organizing, policy, and/or law

COMPENSATION & BENEFITS

Salary:$110,000 – $115,000 commensurate with experience
Health Benefits:Medical, dental, and vision insurance
Leave:As specified in the offer letter

• New Year’s Day - January 1
• Martin Luther King Jr. Day - Third Monday in January
• Presidents’ Day - Third Monday in February
• Memorial Day - Last Monday in May
• Juneteenth National Independence Day - June 19
• Independence Day - July 4
• Labor Day - First Monday in September
• Columbus Day - Second Monday in October
• Thanksgiving Day - Fourth Thursday in November
• Christmas Day - December 25

WORKING AT MON

Mother’s Outreach Network is a founder-led organization in an active growth phase. The Chief of Staff works in close, trusted partnership with the Executive Director — absorbing operational complexity, protecting her time and attention, and building the systems that allow MON to scale. The right candidate is energized by this kind of partnership. They bring strong professional judgment, high ethical standards, and the discretion to hold sensitive organizational information with care. They do not need to lead from the front to feel fulfilled. They find deep satisfaction in making a visionary leader more effective — and in knowing that the work they do every day reaches the mothers at the center of MON’s mission.

EQUAL OPPORTUNITY EMPLOYER

Mother’s Outreach Network is an equal opportunity employer. MON does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, family responsibilities, genetic information, or any other characteristic protected by DC or
federal law.