Executive Mining Accounts Lead

Caterpillar Inc.; Tucson (AZ); On-site; USD 159,000 - 239,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off (Vacation, Holidays, etc

401(k) plans

Health Savings Account

Flexible Spending Accounts (FSAs)

Career Development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

Job summary

Caterpillar Inc. is seeking a Customer Relationship Manager based in Tucson, AZ. You will serve as senior relationship lead for key mining customers, aligning Caterpillar capabilities with customer objectives and driving long-term value through cross-functional collaboration.

Key responsibilities include developing executive-level relationships, leading customer strategy, and coordinating incentives and growth opportunities across regions. Travel up to 50% will be required.

Qualifications

• Strong executive presence and ability to align Caterpillar capabilities with customer objectives.
• Experience managing strategic customer relationships and cross-functional teams.
• Knowledge of mining operations or related industries.

Responsibilities

• Develop and strengthen executive relationships with senior stakeholders.
• Design and implement a comprehensive customer relationship strategy.
• Advocate for the customer relationship strategy across the enterprise.
• Act as primary executive liaison and provide access to Caterpillar leadership.
• Lead global customer programs and incentives.
• Coordinate cross-functional and regional growth opportunities.
• Identify opportunities to expand customer value and growth.
• Monitor satisfaction and align with strategic objectives.

Skills

Executive relationships

Strategic partnerships

Customer advocacy

Cross-functional collaboration

Executive presence

Industry knowledge (mining)

Account management

Value selling

Job description

Caterpillar Inc. is seeking a Customer Relationship Manager based in Tucson, AZ. You will serve as senior relationship lead for key mining customers, aligning Caterpillar capabilities with customer objectives and driving long-term value through cross-functional collaboration.

Key responsibilities include developing executive-level relationships, leading customer strategy, and coordinating incentives and growth opportunities across regions. Travel up to 50% will be required.