Canada Mining Customer Relations Lead

Caterpillar Financial Services Corporation

Tucson (AZ)

On-site

USD 159,000 - 239,000

Full time

12 days ago
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical, dental, and vision benefits
401(k) and retirement plans
Paid time off

Job summary

Caterpillar Inc. in Tucson, AZ is seeking a Customer Relationship Manager to lead senior mining customer relationships across Canada, acting as trusted advisor and aligning Caterpillar capabilities with customer objectives.

You will coordinate cross-functional support, design a relationship strategy, advocate for customers, and drive long-term value through executive engagement, program governance, and growth opportunities.

Qualifications

  • Executive-level communication and interpersonal skills with ability to influence across all levels.
  • Knowledge of mining operations or related industries; experience in sales or customer-facing roles preferred.
  • Experience managing strategic relationships and account plans, coordinating resources and stakeholders.

Responsibilities

  • Develop and strengthen executive relationships with senior stakeholders across the customer organization.
  • Develop and execute a comprehensive customer relationship strategy with clear priorities and engagement plans.
  • Champion customer relationship management across the enterprise to ensure alignment and value.
  • Serve as the executive liaison, providing insights into Caterpillar’s long-term vision and capabilities.
  • Lead global customer programs and incentives with governance and compliance.
  • Enable regional and dealer growth through cross-functional collaboration and strategic guidance.
  • Drive opportunities for growth, monitor satisfaction, and strengthen customer loyalty.

Skills

Executive communication
Industry knowledge
Account management
Customer focus
Decision making
Negotiation
Relationship management
Value selling

Job description

Caterpillar Inc. in Tucson, AZ is seeking a Customer Relationship Manager to lead senior mining customer relationships across Canada, acting as trusted advisor and aligning Caterpillar capabilities with customer objectives.

You will coordinate cross-functional support, design a relationship strategy, advocate for customers, and drive long-term value through executive engagement, program governance, and growth opportunities.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Senior Mining Customer Relationship Lead
Senior Mining Customer Relationship Lead

Caterpillar Brazil • Tucson (AZ)

Hybrid
USD 159,000 - 239,000
Medical benefits
Dental benefits
Vision benefits
+2
Executive Mining Accounts Lead
Executive Mining Accounts Lead

Caterpillar Inc. • Tucson (AZ)

On-site
USD 159,000 - 239,000
Medical, dental, and vision benefits
Paid time off (Vacation, Holidays, etc
401(k) plans
+9
Customer Relationship Manager - Mining
Customer Relationship Manager - Mining

Caterpillar Financial Services Corporation • Tucson (AZ)

On-site
USD 159,000 - 239,000
Medical, dental, and vision benefits
401(k) and retirement plans
Paid time off
Customer Relationship Manager - Mining
Customer Relationship Manager - Mining

Caterpillar Inc. • Tucson (AZ)

On-site
USD 159,000 - 239,000
Medical, dental, and vision benefits
Paid time off (Vacation, Holidays, etc
401(k) plans
+9
Customer Relationship Manager - Mining
Customer Relationship Manager - Mining

Caterpillar Brazil • Tucson (AZ)

Hybrid
USD 159,000 - 239,000
Medical benefits
Dental benefits
Vision benefits
+2
Regional Leader, Customer Value Enablement & Adoption
Regional Leader, Customer Value Enablement & Adoption

Caterpillar • Tucson (AZ)

On-site
USD 159,000 - 239,000
Medical, dental, and vision benefits
Paid time off (Vacation, Holidays)
401(k) savings plan
+8
Mining Training Consultant | Customer-Centric Learning
Mining Training Consultant | Customer-Centric Learning

Caterpillar Inc. • Tucson (AZ)

On-site
USD 113,000 - 169,000
Medical benefits
Dental benefits
Vision benefits
+5
Regional Leader, Customer Value Enablement
Regional Leader, Customer Value Enablement

Caterpillar Financial Services Corporation • Mesa (AZ)

On-site
USD 159,000 - 239,000
Medical, dental, and vision benefits
401(k) savings plans
Tuition Reimbursement
+2
Global Commercial Lead – Mining Electrification
Global Commercial Lead – Mining Electrification

Caterpillar Financial Services Corporation • Tucson (AZ)

On-site
USD 173,000 - 259,000
Medical benefits
Dental benefits
Vision benefits
+9
Senior Commercial Manager - Mining Electrification
Senior Commercial Manager - Mining Electrification

Caterpillar Brazil • Tucson (AZ), Northern (KY)

Hybrid
USD 173,000 - 259,000
Medical benefits
Dental benefits
Vision benefits
+2