Executive IT Support Analyst – Onsite Charleston

Gotham Technology Group

Charleston (SC)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Job summary

A leading technology company is seeking an IT Support Specialist for a 3+ month contract in Charleston, SC. You'll provide end-user support for hardware and software, troubleshoot technical issues with efficiency, and assist with AV equipment. Ideal candidates have 3+ years of IT support experience, excellent customer service skills, and familiarity with Microsoft Windows and ticketing platforms. Join a collaborative team focused on service excellence in a professional environment.

Qualifications

Minimum of 3 years of IT support experience, preferably in a corporate or professional services environment.
Excellent customer service orientation with strong technical troubleshooting skills.
Proactive and detail‑oriented with the ability to document issues and resolutions clearly.
Effective written and verbal communication skills in a professional setting.
Ability to follow established support procedures collaboratively.

Responsibilities

Deliver end-user support for hardware and software issues.
Troubleshoot, resolve, and document technical issues with professionalism.
Act as the primary point of contact for desktop and laptop support in Windows environments.
Provide high‑touch, in‑person support to executives and team members.
Assist with basic setup of AV equipment and conference room technology.