Workstation Support Specialist - End-User Tech & Imaging

TALENT Software Services; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology service provider in Charleston, SC is seeking a Mid-Senior Level IT Support Specialist to configure, install, and maintain desktop software and hardware while providing technical support. Ideal candidates will have 2 years of experience in technical operations and an Associate Degree in a related field. Responsibilities include user training, troubleshooting, and documentation of IT processes.

Qualifications

• 2 years of technical operations support experience.
• Ability to provide training to users.
• Able to recommend hardware and software.
• Familiarity with workstation support processes.

Responsibilities

• Configure, install, and maintain desktop software and hardware.
• Monitor and update dispatch system while handling tickets.
• Document configurations and standards.
• Perform administrative tasks related to IT inventory.

Skills

Technical support

Operating systems imaging

Consultation for end-user computing

Education

Associate Degree in Computer Science

Tools

Computer and workstation equipment

Job description

A technology service provider in Charleston, SC is seeking a Mid-Senior Level IT Support Specialist to configure, install, and maintain desktop software and hardware while providing technical support. Ideal candidates will have 2 years of experience in technical operations and an Associate Degree in a related field. Responsibilities include user training, troubleshooting, and documentation of IT processes.