Onsite Desktop Support Analyst – End-User IT Pro (Columbia)
Core Technology Solutions
Columbia (SC)
On-site
USD 45,000 - 65,000
Full time
14 days+
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Job summary
A reputable IT services company in Columbia, SC, is seeking a Desktop Support Analyst for a contract role. The position requires at least 2 years of technical operations support experience, as well as an Associates or Bachelor's degree in Computer Science or a related field. Responsibilities include configuring and maintaining desktop software and hardware, providing user support, and managing technical issues. Candidates should have familiarity with operating systems and desktop equipment, with A+ certification preferred.
Qualifications
Associates or Bachelor's Degree in Computer Science or related field, OR 2 extra years of technical operations support experience.
2 years of Technical operations experience.
Able to provide consultation to IT users for all aspects of end-user computing.
Responsibilities
Responsible for configuring, installing, and maintaining desktop software and hardware.
Monitors/updates dispatch system and works incoming tickets as assigned.
Configures, installs, monitors, and maintains IT users’ workstation software and hardware.
Skills
Technical operations support
Desktop hardware maintenance
Troubleshooting
User consultation
Understanding of operating systems
Education
Associates or Bachelor's Degree in Computer Science
2+ years of technical operations support experience
Tools
A+ certification
Job description
A reputable IT services company in Columbia, SC, is seeking a Desktop Support Analyst for a contract role. The position requires at least 2 years of technical operations support experience, as well as an Associates or Bachelor's degree in Computer Science or a related field. Responsibilities include configuring and maintaining desktop software and hardware, providing user support, and managing technical issues. Candidates should have familiarity with operating systems and desktop equipment, with A+ certification preferred.