Onsite Desktop Support Analyst – End-User IT Pro (Columbia)

Core Technology Solutions

Columbia (SC)

On-site

USD 45,000 - 65,000

Full time

14 days+
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Job summary

A reputable IT services company in Columbia, SC, is seeking a Desktop Support Analyst for a contract role. The position requires at least 2 years of technical operations support experience, as well as an Associates or Bachelor's degree in Computer Science or a related field. Responsibilities include configuring and maintaining desktop software and hardware, providing user support, and managing technical issues. Candidates should have familiarity with operating systems and desktop equipment, with A+ certification preferred.

Qualifications

  • Associates or Bachelor's Degree in Computer Science or related field, OR 2 extra years of technical operations support experience.
  • 2 years of Technical operations experience.
  • Able to provide consultation to IT users for all aspects of end-user computing.

Responsibilities

  • Responsible for configuring, installing, and maintaining desktop software and hardware.
  • Monitors/updates dispatch system and works incoming tickets as assigned.
  • Configures, installs, monitors, and maintains IT users’ workstation software and hardware.

Skills

Technical operations support
Desktop hardware maintenance
Troubleshooting
User consultation
Understanding of operating systems

Education

Associates or Bachelor's Degree in Computer Science
2+ years of technical operations support experience

Tools

A+ certification

Job description

A reputable IT services company in Columbia, SC, is seeking a Desktop Support Analyst for a contract role. The position requires at least 2 years of technical operations support experience, as well as an Associates or Bachelor's degree in Computer Science or a related field. Responsibilities include configuring and maintaining desktop software and hardware, providing user support, and managing technical issues. Candidates should have familiarity with operating systems and desktop equipment, with A+ certification preferred.
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