Executive Housekeeping Manager: Elevate Guest Experience

Loews Hotels & Co; Nashville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plans with company 1

Paid time off

Complimentary meals on shift

Free onsite parking

Tuition reimbursement

Team member discounts

Volunteer opportunities

Job summary

Loews Nashville Hotel is seeking a passionate Manager of Housekeeping to lead daily operations, uphold immaculate rooms and public spaces, and drive exceptional guest experiences in a luxury setting.

You will oversee staffing, training, and process improvements, collaborating across departments to maintain top-tier cleanliness and efficiency while modeling Loews' commitment to excellence.

Qualifications

• Bachelor's degree or relevant work experience required.
• Minimum of two years housekeeping experience in hotel hospitality and two years in leadership.
• Previous experience with Opera Property Management System (preferred).

Responsibilities

• Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet standards.
• Analyze room turns and staffing needs, making real-time adjustments to optimize performance.
• Develop and implement housekeeping procedures to drive efficiency and maintain a pristine environment.
• Interview, hire, and mentor team members, fostering growth and engagement.
• Maintain staffing levels and manage labor costs effectively.
• Coordinate with other hotel departments to ensure seamless operations and guest satisfaction.
• Oversee uniform and laundry services, ensuring quality and timeliness.
• Hold regular team meetings to share updates, celebrate wins, and address challenges.
• Evaluate team performance and coach for continuous improvement.
• Regular attendance in conformance with standards and commitments.

Skills

Hospitality Enthusiast

Proactive Leader

Detail-Oriented Visionary

Collaborative Communicator

Operational Expert

Education

Bachelor's degree or relevant work experience

Tools

Opera PMS

Job description

Loews Nashville Hotel is seeking a passionate Manager of Housekeeping to lead daily operations, uphold immaculate rooms and public spaces, and drive exceptional guest experiences in a luxury setting.

You will oversee staffing, training, and process improvements, collaborating across departments to maintain top-tier cleanliness and efficiency while modeling Loews' commitment to excellence.