Senior Housekeeping Manager – Guest Experience Lead

UCF Hotel Venture; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) & company match

Paid time off

Parental leave

Tuition reimbursement

Employee meals

Job summary

Loews Philadelphia Hotel is seeking a Manager of Housekeeping to lead the daily housekeeping operations across guest rooms and public spaces. You will drive standards of cleanliness, guest comfort, and operational efficiency in a historic hotel setting.

The role requires a minimum of two years in housekeeping leadership, strong team leadership and the ability to manage staffing, procedures, and cross-department collaboration.

Qualifications

• Bachelor's degree or relevant work experience required.
• 2+ years housekeeping leadership experience required.
• Opera PMS experience preferred.
• Ability to stand for long periods of time.

Responsibilities

• Lead and oversee daily housekeeping operations in the hotel.
• Analyze room turns and staffing to optimize performance.
• Develop and implement housekeeping procedures for efficiency and cleanliness.
• Interview, hire, and mentor team members to foster growth.

Skills

Hospitality leadership

Team leadership

Operations management

Communication

Education

Bachelor's degree or relevant work experience

Tools

Opera PMS

Job description

Loews Philadelphia Hotel is seeking a Manager of Housekeeping to lead the daily housekeeping operations across guest rooms and public spaces. You will drive standards of cleanliness, guest comfort, and operational efficiency in a historic hotel setting.

The role requires a minimum of two years in housekeeping leadership, strong team leadership and the ability to manage staffing, procedures, and cross-department collaboration.