Executive Housekeeper Leader — Drive Ops & Guest Experience

MasterCorp, Inc.; Camp Verde (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Full benefits package

Competitive pay

Job summary

MasterCorp, Inc. is seeking an Executive Housekeeper to lead on-site housekeeping operations across a resort site. You will drive KPI achievement, budget adherence, and staff development, while maintaining strong relations with resort management, vendors, and clients.

The role emphasizes a professional, inclusive culture with a clear focus on safety, quality, and guest care, reporting to the Housekeeping leadership team.

Qualifications

• Associate’s Degree in a related field or equivalent experience.
• Minimum two years of progressive management responsibility.
• Strong written and verbal English communication; Spanish a plus.

Responsibilities

• Lead on-site housekeeping operations and KPIs, ensuring timeliness and quality.
• Walk the site daily to verify policy compliance and service standards.
• Monitor Quality, Timeliness, and Budget metrics; drive accountable action plans.
• Maintain inventory, tools and equipment; manage maintenance cycles.
• Coordinate with Talent Acquisition for staffing and onboarding strategies.
• Provide coaching, performance reviews, and development plans for staff.
• Foster an inclusive, customer-first culture and professional resort relationships.

Job description

MasterCorp, Inc. is seeking an Executive Housekeeper to lead on-site housekeeping operations across a resort site. You will drive KPI achievement, budget adherence, and staff development, while maintaining strong relations with resort management, vendors, and clients.

The role emphasizes a professional, inclusive culture with a clear focus on safety, quality, and guest care, reporting to the Housekeeping leadership team.