Executive General Manager

Big Boy Restaurant Group; Loveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Big Boy Restaurant Group in Loveland, OH is seeking a Management-level professional to oversee daily operations, enforce company standards, and drive guest satisfaction.

The role emphasizes P&L oversight, staff development, recruiting, scheduling and collaboration with Marketing to promote promotions while maintaining safety and sanitation.

Qualifications

• High School Diploma or GED.
• Sufficient strength and agility to lift up to 50 lbs.
• Bending, reaching, and climbing stairs.
• Ability to work long hours and be on your feet long periods of time.
• Ability to read, count, write and follow recipes accurately.
• Able to stand/sit and drive a vehicle for long periods of time.
• Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills.

Responsibilities

• Oversees overall operations and enforces company policies, procedures and standards.
• Ensures compliance with wages, hours and sanitation laws and regulations.
• Manages P&L and communicates financial goals to the management team.
• Prepares daily, weekly, period and annual projections.
• Aims for maximum sales and profits while maintaining operational excellence.
• Maintains inventories and completes related accounting reports on time.
• Supports recruitment, interviewing and selection of Assistant Managers and Shift Leaders; develops management team.
• Collaborates with Marketing to implement promotions and ensure proper food presentation.
• Maintains safety and sanitation standards in the restaurant.
• Ensures staff training, scheduling and guest goodwill.
• Supports management with guest satisfaction as a primary focus.
• Maintains professional appearance and adherence to uniform standards.

Skills

Leadership

Operations management

P&L management

Staff development

Recruiting

Customer/service

Communication

Time management

Education

High School Diploma or GED

Job description

Job DetailsLevel: ManagementJob Location: Loveland, OH - Loveland, OH 45140Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Any

Responsibilities

• Oversees overall operations and consistently enforces all Company policies, procedures and standards. Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation.
• Ensures proper P & L management and communicates the financial goals and results to the management team. Oversees the financial operation including preparation of daily, weekly, period and annual projections.
• Achieves maximum sales and profits while maintaining excellence in operational standards and procedures.
• Maintains proper inventories, ensuring compliance with established pars and completing related accounting and administrative reports in a timely manner.
• Assists in the process of recruiting, interviewing and the selection of Assistant Managers and Shift Leaders. Oversees the development and growth of the management team within the company, including coaching and counseling techniques.
• Works with the management team to effectively recruit, hire and develop the restaurant staff. Coaches and counsels employees as needed.
• Works with the management team to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
• Maintains strict safety and sanitation standards within the restaurant.
• Ensures all employees receive proper training, formulating appropriate schedules and maintaining guest goodwill and positive public relations within the community.
• Supports the management team at all times with the primary focus being complete guest satisfaction.
• Maintains a professional appearance, adhering to uniform standards at all times.

Qualifications / Job Skills

• High School Diploma or GED;
• Sufficient strength and agility to lift and carry up to 50 lbs.;
• Bending, reaching, and climbing stairs;
• Ability to work long hours and be on your feet long periods of time;
• Ability to read, count, write and follow recipes accurately;
• Able to stand/sit and drive a vehicle for long periods of time; and
• Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills

Desired Traits / Hospitality Skills

• A helpful personality;
• The ability to work well with others and maintain professionalism at all times;
• The ability to develop and build professional relationships with staff and guests; and
• Great communication and leadership skills