Executive General Manager

Big Boy Restaurant Group; Harrison (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Big Boy Restaurant Group is seeking an Executive General Manager in Harrison, Ohio. You will oversee overall operations, ensure compliance with policies, and drive guest satisfaction with top-quality food in clean surroundings.

The ideal candidate has a high school diploma or GED, strong leadership and communication skills, and the ability to manage P&L, staffing, and promotions. This full-time role requires up to 25% travel and long hours.

Qualifications

• High School Diploma or GED.
• Sufficient strength and agility to lift and carry up to 50 lbs.
• Bending, reaching, and climbing stairs.
• Ability to work long hours and be on your feet long periods of time.
• Ability to read, count, write and follow recipes accurately.
• Able to stand/sit and drive a vehicle for long periods of time.
• Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills.

Responsibilities

• Oversees overall operations and consistently enforces all Company policies, procedures and standards.
• Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation.
• Ensures proper P & L management and communicates the financial goals and results to the management team.
• Oversees the financial operation including preparation of daily, weekly, period and annual projections.
• Achieves maximum sales and profits while maintaining excellence in operational standards and procedures.
• Maintains proper inventories, ensuring compliance with established pars and completing related accounting and administrative reports in a timely manner.
• Assists in the process of recruiting, interviewing and the selection of Assistant Managers and Shift Leaders.
• Oversees the development and growth of the management team within the company, including coaching and counseling techniques.
• Works with the management team to effectively recruit, hire and develop the restaurant staff. Coaches and counsels employees as needed.
• Works with the management team to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
• Maintains strict safety and sanitation standards within the restaurant.
• Ensures all employees receive proper training, formulating appropriate schedules and maintaining guest goodwill and positive public relations within the community.
• Supports the management team at all times with the primary focus being complete guest satisfaction.
• Maintains a professional appearance, adhering to uniform standards at all times.

Skills

Communication skills

Leadership skills

Professional relationships

Guest service mindset

Education

High School

Job description

Job Details

• Level: Management
• Job Location: Harrison, OH - Harrison, OH 45140
• Position Type: Full Time
• Education Level: High School
• Travel Percentage: Up to 25%
• Job Shift: Any

Executive General Manager

The Executive General Manager is responsible for the overall performance of the restaurant. He or she must have a full knowledge of the Companys operational standards and must be able to demonstrate and teach these standards to others. The Executive General Manager must be able to build a team that provides instant guest recognition and excellent service, delivering top-quality food in clean surroundings.

Responsibilities

• Oversees overall operations and consistently enforces all Company policies, procedures and standards.
• Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation.
• Ensures proper P & L management and communicates the financial goals and results to the management team.
• Oversees the financial operation including preparation of daily, weekly, period and annual projections.
• Achieves maximum sales and profits while maintaining excellence in operational standards and procedures.
• Maintains proper inventories, ensuring compliance with established pars and completing related accounting and administrative reports in a timely manner.
• Assists in the process of recruiting, interviewing and the selection of Assistant Managers and Shift Leaders.
• Oversees the development and growth of the management team within the company, including coaching and counseling techniques.
• Works with the management team to effectively recruit, hire and develop the restaurant staff. Coaches and counsels employees as needed.
• Works with the management team to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
• Maintains strict safety and sanitation standards within the restaurant.
• Ensures all employees receive proper training, formulating appropriate schedules and maintaining guest goodwill and positive public relations within the community.
• Supports the management team at all times with the primary focus being complete guest satisfaction.
• Maintains a professional appearance, adhering to uniform standards at all times.

Qualifications

• High School Diploma or GED.
• Sufficient strength and agility to lift and carry up to 50 lbs.
• Bending, reaching, and climbing stairs.
• Ability to work long hours and be on your feet long periods of time.
• Ability to read, count, write and follow recipes accurately.
• Able to stand/sit and drive a vehicle for long periods of time.
• Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills.

Desired Traits / Hospitality Skills

• A helpful personality.
• The ability to work well with others and maintain professionalism at all times.
• The ability to develop and build professional relationships with staff and guests.
• Great communication and leadership skills.