Shift Leader

Big Boy Restaurant Group; Loveland (OH); On-site; USD 34,000 - 48,000; Full time

Job summary

Big Boy Restaurant Group in Loveland, OH is seeking a Shift Leader to assist the management team in delivering guest dining satisfaction. This entry-level management role focuses on hospitality excellence by coaching staff, delegating tasks, and ensuring timely, quality food service while upholding high cleanliness standards.

Responsibilities include cash handling, team collaboration with the management group, enforcing company policies, staff training, and maintaining a professional appearance

Qualifications

• High School Diploma or GED.
• Ability to lift up to 50 lbs.
• Stamina to stand for long periods.
• Ability to read, count, write and follow recipes.
• Good hearing, vision and communication skills.
• Ability to work long hours on your feet.

Responsibilities

• Protects the cash assets of the restaurant during each shift.
• Works with the GM and Asst Managers to maximize sales and maintain standards.
• Enforces all company policies, wages, hours and sanitation rules.
• Supports promotions and ensures proper food presentation.
• Maintains safety and sanitation standards in the restaurant.
• Assists management in training staff.
• Focuses on complete guest satisfaction and professional appearance.

Skills

HS Diploma

50 lbs lift

Stamina

Reading & Writing

Follow recipes

Communication skills

Leadership

Education

High School Diploma or GED

Job description

Job Details Level: Management Job Location: Loveland, OH - Loveland, OH 45140 Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift: AnyThis entry level management position assists the management team by ensuring total guest dining satisfaction. The primary role of the Shift Leader is to ensure hospitality excellence by managing, coaching and delegating to employees to ensure the timely delivery of top quality food, friendly and welcoming behaviors and that our high cleanliness and sanitation standards are maintained.

Shift Leader Responsibilities

• Protects the cash assets of the restaurant during each shift. This includes counting and verifying the contents of the safe and cash drawers at the beginning and end of each shift, completing the bank deposit slip for the shift and entering the information in the safe log.
• Works with the Executive General Manager and the Assistant Manager(s), as a team, to achieve maximum sales and profits while maintaining excellence in operational standards and procedures.
• Consistently enforces all Company policies, procedures and standards. Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation. Completes all required documentation on the proper forms.
• Works with the management team to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
• Maintains strict safety and sanitation standards in the restaurant.
• Assists the management team to ensure all employees receive proper training.
• Supports the management team at all times with the primary focus being complete guest satisfaction.
• Maintains a professional appearance, adhering to uniform standards at all times.

Qualifications Shift Leader Job Skills

• High School Diploma or GED;
• Sufficient strength and agility to lift and carry up to 50 lbs.;
• Bending, reaching, and climbing stairs;
• Ability to work long hours and be on your feet long periods of time;
• Ability to read, count, write and follow recipes accurately;
• Able to stand/sit and drive a vehicle for long periods of time; and
• Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills

Desired Traits/Hospitality Skills

• A helpful personality;
• The ability to work well with others and maintain professionalism at all times;
• The ability to develop and build professional relationships with staff and guests;
• Great communication and leadership skills