Assistant Manager

Big Boy Restaurant Group; Fairfield (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Big Boy Restaurant Group in Fairfield, OH is seeking an Assistant Manager to oversee daily restaurant operations and lead the staff to deliver high-quality food and excellent service. You will enforce standards, manage scheduling, and support financial goals with the General Manager.

The role requires strong leadership, communication, and guest-focused service, with the ability to train and coach team members while maintaining safety and sanitation compliance.

Qualifications

• High school diploma or GED.
• Read, count, write and follow recipes accurately.
• Good communication and organizational skills.

Responsibilities

• Oversee daily operations and enforce policies and standards.
• Understand P&L and work with GM to meet financial goals.
• Manage staffing, training, and development.
• Coordinate with Marketing on promotions and guest experience.
• Maintain safety and sanitation standards.
• Assist in recruiting and scheduling staff.
• Ensure guest satisfaction and professional appearance.

Skills

Leadership

Customer service

English proficiency

Communication

Team coaching

Education

High school diploma

Tools

POS systems

Inventory control

Job description

Job DetailsLevel: ManagementJob Location: Fairfield, OH - Fairfield, OH 45014Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: AnyThe Assistant Manager is responsible for the management and supervision of their staff. He or she must have a full knowledge of the Companys operational standards and must be able to demonstrate and teach these standards to others. The assistant manager must be able to build a team that provides instant guest recognition, excellent service, delivering top-quality food and clean surroundings.

Responsibilities

• Oversees daily operations and consistently enforces all Company policies, procedures and standards. Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation.
• Understands P & L and works with the Executive General Manager to achieve financial goals for the restaurant.
• Works with the management team to achieve maximum sales and profits while maintaining excellence in operational standards and procedures.
• Maintains proper inventories, ensuring compliance with established pars and completing related accounting and administrative reports in a timely manner.
• Assists in the process of recruiting, interviewing and hiring new staff members as well as overseeing their training, development and growth within the company. Coaches and counsels employees as needed.
• Works with the Executive General Manager to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
• Maintains strict safety and sanitation standards within the restaurant.
• Assists the Executive General Manager to ensure all employees receive proper training, formulating appropriate schedules and maintaining guest goodwill and positive public relations within the community.
• Supports the management team at all times with the primary focus being complete guest satisfaction.
• Maintains a professional appearance, adhering to uniform standards at all times.

Qualifications

• High School Diploma or GED;
• Sufficient strength and agility to lift and carry up to 50 lbs.;
• Bending, reaching, and climbing stairs;
• Ability to work long hours and be on your feet long periods of time;
• Ability to read, count, write and follow recipes accurately;
• Able to stand/sit and drive a vehicle for long periods of time; and
• Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills

Desired Traits/Hospitality Skills

• A helpful personality;
• The ability to work well with others and maintain professionalism at all times;
• The ability to develop and build professional relationships with staff and guests; and
• Great communication and leadership skills