Executive General Manager

Big Boy Restaurant Group; Fairfield (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Big Boy Restaurant Group in Fairfield, OH is seeking an Executive General Manager to lead the restaurant's performance, uphold operational standards, and build a team that delivers guest recognition and top-quality food in a clean, welcoming environment.

You will drive sales, manage P&L, recruit and develop managers, coach staff, and ensure safety and sanitation while maintaining guest satisfaction and community goodwill.

Qualifications

• High school diploma or GED required.
• Experience in restaurant operations and team leadership.
• Ability to work long hours, lift up to 50 lbs, and stand for extended periods.

Responsibilities

• Oversee daily restaurant operations and enforce policies.
• Manage P&L and communicate financial goals.
• Drive sales and maintain high service standards.
• Recruit, interview, and develop assistant managers and shift leaders.
• Ensure safety, sanitation and proper training of staff.
• Lead promotions coordinated by Marketing.

Skills

Leadership

Operations management

Guest service

Communication

Staff development

Scheduling

Sanitation standards

English proficiency

Education

High School Diploma or GED

Job description

Job DetailsLevel: Management
Job Location: Fairfield, OH - Fairfield, OH 45014
Position Type: Full Time
Education Level: High School
Travel Percentage: Up to 25%
Job Shift: Any

Overview

The Executive General Manager is responsible for the overall performance of their restaurant. He or she must have full knowledge of the Company’s operational standards and must be able to demonstrate and teach these standards to others. The Executive General Manager must be able to build a team that provides instant guest recognition and excellent service, delivering top-quality food in clean surroundings.

Responsibilities

• Oversees overall operations and consistently enforces all Company policies, procedures, and standards. Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation.
• Ensures proper P & L management and communicates financial goals and results to the management team. Oversees the financial operation including preparation of daily, weekly, period and annual projections.
• Achieves maximum sales and profits while maintaining excellence in operational standards and procedures.
• Maintains proper inventories, ensuring compliance with established pars and completing related accounting and administrative reports in a timely manner.
• Assists in the process of recruiting, interviewing and the selection of Assistant Managers and Shift Leaders. Oversees the development and growth of the management team within the company, including coaching and counseling techniques.
• Works with the management team to effectively recruit, hire and develop the restaurant staff. Coaches and counsels employees as needed.
• Works with the management team to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
• Maintains strict safety and sanitation standards within the restaurant.
• Ensures all employees receive proper training, formulating appropriate schedules and maintaining guest goodwill and positive public relations within the community.
• Supports the management team at all times with the primary focus being complete guest satisfaction.
• Maintains a professional appearance, adhering to uniform standards at all times.

Qualifications

Job Skills

• High School Diploma or GED;
• Sufficient strength and agility to lift and carry up to 50 lbs.;
• Bending, reaching, and climbing stairs;
• Ability to work long hours and be on your feet long periods of time;
• Ability to read, count, write and follow recipes accurately;
• Able to stand/sit and drive a vehicle for long periods of time;
• Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills

Desired Traits/Hospitality Skills

• A helpful personality;
• The ability to work well with others and maintain professionalism at all times;
• The ability to develop and build professional relationships with staff and guests;
• Great communication and leadership skills