Executive Experience Consultant - New York City, NY

IDR, Inc.; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Full Benefits; Medical, Vision, Dental

Opportunity to join an industry leader

Job summary

IDR, Inc. in New York City, NY seeks an Executive Experience Consultant to lead on-site executive briefings for top clients in the technology sector, delivering memorable, human-centered experiences.

The role blends strategic advisory with hands-on program execution, focusing on hospitality, relationship management, and operational excellence. You will orchestrate every briefing step from pre-arrival to post-visit follow-up, manage vendors and logistics, and act as the primary onsite contact.

Qualifications

• 8+ years of experience in executive marketing, event management, or customer-facing program management in a large, complex organization.
• A genuine, hospitality-focused mindset and the belief that how people feel matters as much as outcomes.
• Proven ability to manage multiple high-stakes projects simultaneously in a fast-paced environment.
• Strong executive presence: clear, confident communication across all levels, from admins to C-suite.
• Demonstrated skill as a relationship manager—building trust with vendors, internal stakeholders, and senior customers.

Responsibilities

• Act as strategic orchestrator and delivery lead for a high-volume executive briefing program.
• Design and execute all briefing elements from pre-arrival to post-visit follow-up.
• Manage vendor relationships, coordinate logistics, and serve as the primary onsite contact.
• Operate effectively in a high-pressure environment with unwavering execution standards.
• Build trusted relationships with C-level executives, internal teams, and third-party vendors to drive continuous improvement.

Skills

Executive presence

Relationship management

Project management

Logistics coordination

Job description

IDR is seeking an Executive Experience Consultant - New York City, NY to join one of our top clients for an onsiteopportunity. This role involves designing and delivering high-impact executive briefings within a dynamic, fast-paced environment, focusing on creating memorable, human-centered experiences for top-level clients and stakeholders in the technology sector. The position combines strategic advisory with hands-on program execution, emphasizing hospitality, relationship management, and operational excellence.

Position Overview for the Executive Experience Consultant - New York City, NY:

• Serves as a strategic orchestrator and delivery lead for a high-volume executive briefing program, ensuring seamless, personalized, and impactful customer experiences.
• Designs and executes every element of the briefing process, from pre-arrival preparations to post-visit follow-up, with a focus on anticipating needs and exceeding expectations.
• Acts as the central relationship node, managing vendor relationships, coordinating logistics, and serving as the primary onsite contact during briefings.
• Operates effectively in a high-pressure environment, troubleshooting issues in real-time and maintaining high standards of execution throughout all engagements.
• Builds strong, trust-based relationships with C-level executives, internal teams, and third-party vendors to uphold program excellence and drive continuous improvement.

Requirements for the Executive Experience Consultant - New York City, NY:

• 8+ years of experience in executive marketing, event management, or customer-facing program management in a large, complex organization.
• A genuine, deeply held commitment to hospitality—the belief that how people feel in your care is as important as what they take away.
• Proven ability to manage multiple high-stakes projects simultaneously in a fast-paced, deadline-driven environment without compromising quality.
• Strong executive presence: confidently, warmly, and clearly communicating at all organizational levels, from administrative staff to C-suite.
• Demonstrated skill as a relationship manager—building trust across vendors, internal stakeholders, and senior customer contacts alike.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.