Executive Experience Consultant - Santa Clara, CA

IDR, Inc.; Santa Clara (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Full Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Job summary

IDR, Inc. is seeking an Executive Experience Consultant for an onsite Santa Clara, CA role. You will orchestrate executive briefings, collaborating with cross-functional teams to craft memorable engagements and drive customer transformation.

The role emphasizes program leadership, vendor management, and flawless on-site execution in a fast-paced environment. Strong communication, relationship management, and tech-savvy capabilities are essential for success.

Qualifications

• 8+ years of experience in executive marketing, event management, or customer-facing program management in a large, complex organization.
• Strong executive presence with confident, warm and clear communication at all levels.
• Demonstrated relationship management with vendors, internal stakeholders, and senior clients.
• Exceptional organizational skills and proactive, anticipatory approach to managing high-stakes projects.
• Tech-savvy with proficiency in O365, CRM systems, Teams/Zoom, and briefing/event management tools.

Responsibilities

• Serve as strategic orchestrator and delivery lead for executive briefings, ensuring seamless and personalized experiences.
• Partner with cross-functional teams to design human-centric, memorable engagements that drive customer transformation.
• Manage end-to-end logistics, vendor relationships, and on-site execution to uphold hospitality and operational excellence.
• Facilitate Voice of the Customer sessions to gather insights and tailor experiences.
• Operate effectively in a fast-paced environment, balancing strategy with execution under pressure.

Skills

Executive presence

Relationship management

Organizational skills

Communication

Project coordination

Tools

O365

CRM systems

Teams/Zoom

Briefing/event tools

Job description

IDR is seeking a Executive Experience Consultant - Santa Clara, CA to join one of our top clients for an onsite opportunity. This role involves designing and delivering exceptional executive experiences within a fast-paced, high-volume environment, focusing on strategic advisory and flawless program execution for a global technology company.

Position Overview for the Executive Experience Consultant - Santa Clara, CA:

• Serve as a strategic orchestrator and delivery lead for executive briefings, ensuring seamless and personalized experiences.
• Partner with cross-functional teams and stakeholders to design human-centric, memorable engagements that drive customer transformation.
• Manage end-to-end logistics, vendor relationships, and on-site execution to uphold the highest standards of hospitality and operational excellence.
• Facilitate Voice of the Customer sessions to gather insights, tailor experiences, and continuously improve program outcomes.
• Operate effectively in a fast-paced environment, balancing strategic influence with operational execution, often under pressure and with tight deadlines.

Requirements for the Executive Experience Consultant - Santa Clara, CA:

• 8+ years of experience in executive marketing, event management, or customer-facing program management in a large, complex organization.
• Strong executive presence, with confident, warm, and clear communication at all organizational levels.
• Demonstrated relationship management skills, including building trust with vendors, internal stakeholders, and senior clients.
• Exceptional organizational skills and a proactive, anticipatory approach to managing high-stakes projects.
• Tech-savvy with proficiency in O365, CRM systems, Teams/Zoom, and briefing or event management tools.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.