Executive Director, Event Operations

The Ritz-Carlton Hotel Company, L.L.C.; Goleta (CA); On-site; USD 123,000 - 160,000; Full time

Benefits offered by this job

Relocation assistance

Bonus eligible

Job summary

The Ritz-Carlton Santa Barbara is seeking an experienced Event Management leader to oversee all event service, banquet and event technology operations. You will guide the event operation team, including senior banquet managers and event service managers, to deliver exceptional service and optimize revenues while controlling costs.

This management role focuses on achieving guest and employee satisfaction, improving financial performance of the Event Operations Department, and upholding The

Qualifications

• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

Responsibilities

• Works with the management team to develop and implement the business plan and long term strategies for event operations.
• Establishes and monitors measurable goals for the department.
• Champions all standards, policies and procedures in the Event Operations departments.
• Oversees the execution of event logistics for all events.
• Oversees the administrative processes associated with the event phase of a function and the associated transitions between all event phases as they relate to the service delivery team.
• Ensures function space and corresponding heart of the house areas are cleaned and maintained.
• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Participates in MVP audits and level certification for all technicians.
• Ensures employees maintain required certification.
• Assists with implementation and execution of all event related corporate initiatives and promotions.

Education

High school diploma or GED

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job description

The Ritz-Carlton Santa Barbara is seeking an experienced Event Management leader to oversee all event service, banquet and event technology operations. You will guide the event operation team, including senior banquet managers and event service managers, to deliver exceptional service and optimize revenues while controlling costs.

This management role focuses on achieving guest and employee satisfaction, improving financial performance of the Event Operations Department, and upholding The