Executive Director, Client Services - Medical & Scientific

IQVIA

Boston (MA)

On-site

USD 103,000 - 286,000

Full time

14 days+

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Job summary

Simpson Healthcare, an IQVIA Company, seeks an Associate Director, Client Services to manage key client relationships, lead account teams, and ensure delivery excellence across medical and scientific communications programs. You will drive strategic growth, oversee SOP adherence, and collaborate with Marketing to present metrics and proposals to clients.

The role requires 8+ years in medical communications or related fields, strong communication and leadership skills, and the ability to travel

Qualifications

8+ years experience in medical communications, healthcare marketing, or scientific agency.
Bachelor’s degree preferred in Marketing, Business, or Science.
Strong communicator with ability to nurture client, internal, and staff relationships.
Experience with people management is preferred.

Responsibilities

Manage client relationships and deliver projects to high standards.
Lead account teams and oversee project management for assigned clients.
Collaborate with Leadership and Marketing on pitches, presentations, and metrics.
Drive organic growth by drafting SOWs and budgets and ensuring scope alignment.
Mentor staff, conduct performance reviews, and manage resource needs.