Executive Center Leader: Operations & Guest Experience

YMCA of the Cedar Rapids Metro Area; Estes Park (CO); On-site; USD 120,000 - 180,000; Full time

Job summary

The General Manager of YMCA of the Rockies – Estes Park Center provides strategic and operational leadership for a $35 million mission-based family and group conference and retreat center serving approximately 150,000 guests annually. This role translates strategy into operational excellence while fostering hospitality, accountability and service.

The position leads department heads, builds a culture of trust across staff and volunteers, and oversees budget, safety, donor relations, and

Qualifications

• Ten years of progressively responsible leadership in hospitality or complex operations.
• Ability to communicate across organizational levels and manage up.
• Strategic thinker with strong operational understanding.

Responsibilities

• Lead Estes Park Center daily operations with visible, engaged leadership.
• Supervise department heads; develop leaders; ensure mission delivery and guest satisfaction.
• Oversee budget development, financial stewardship, and resource allocation.

Skills

Strategic leadership

Operational management

Budgeting & financial acumen

Stakeholder relationship building

Job description

The General Manager of YMCA of the Rockies – Estes Park Center provides strategic and operational leadership for a $35 million mission-based family and group conference and retreat center serving approximately 150,000 guests annually. This role translates strategy into operational excellence while fostering hospitality, accountability and service.

The position leads department heads, builds a culture of trust across staff and volunteers, and oversees budget, safety, donor relations, and