Executive AV/IT Support Specialist (Onsite)

OSI Digital, Inc.; Orange (AL); On-site; USD 70,000 - 95,000; Full time

Job summary

OSI Digital, Inc. is seeking an AV/IT Support Specialist to install, test, and troubleshoot AV and VTC systems onsite in Orange County, CA.

The role includes live meeting support, room setup, and proactive maintenance in a professional enterprise environment. The ideal candidate will have hands-on expertise with Crestron, Biamp/Tesira, Logitech, and Jamf, plus experience supporting Windows and macOS devices.

Qualifications

• Hands-on AV/IT support and troubleshooting in a professional environment.
• Experience with live meeting and event support, setup and real-time troubleshooting.
• Familiarity with enterprise AV tech and products (Crestron, Logitech, Biamp/Tesira).
• Experience supporting Windows and macOS devices, peripherals, and networks.

Responsibilities

• Install, test, maintain, and troubleshoot AV and VTC systems.
• Provide live meeting and event support including setup and monitoring.
• Troubleshoot and resolve AV/IT incidents via ticketing system.
• Support teams using Microsoft Teams Rooms and Zoom Rooms.
• Deliver VIP/Executive white-glove support for senior stakeholders.
• Identify improvements to AV support processes and user experience.

Skills

AV/IT troubleshooting

Teams Rooms

Zoom Rooms

VIP/Executive support

Windows/macOS support

Education

Bachelor’s degree in IT/AV

Tools

Crestron

Biamp/Tesira

Logitech

Jamf

Job description

OSI Digital, Inc. is seeking an AV/IT Support Specialist to install, test, and troubleshoot AV and VTC systems onsite in Orange County, CA.

The role includes live meeting support, room setup, and proactive maintenance in a professional enterprise environment. The ideal candidate will have hands-on expertise with Crestron, Biamp/Tesira, Logitech, and Jamf, plus experience supporting Windows and macOS devices.