Executive Assistant & Visitor Experience Lead

WCL Group; Pensacola (FL); Presencial; USD 27.000 - 36.000; Jornada completa

Descripción de la vacante

WCL Group in Pensacola, FL is seeking an Executive Assistant & Customer Experience Coordinator to serve as the operational backbone of the Customer Experience Center, delivering a world-class experience for visitors, customers, and employees. This role blends administrative excellence with hospitality coordination in a fast-paced, client-facing environment.

The position requires strong calendar management, proficiency with Microsoft Office, and superb organizational and communication skills.

Formación

• Proven experience as an Executive Assistant or Administrative/Operations role.
• Strong proficiency in Microsoft Office Suite (PowerPoint, Outlook, Word, Excel).
• Excellent calendar management and ability to multitask in a fast-paced environment.
• Professional, polished demeanor for customer- and visitor-facing interactions.
• High attention to detail in documentation and logistics coordination.

Responsabilidades

• Manage daily operations of the Customer Experience Center and be the primary contact for scheduling and logistics.
• Coordinate room bookings, tours, and events to maximize space and guest satisfaction.
• Support visitors with catering, room setup, and travel information.
• Maintain the employee communication board and assist leadership as needed.
• Provide calendar management and prepare leadership presentations (PowerPoint decks).

Conocimientos

Calendar management

Multitasking

Customer service

Communication

Organization

Problem solving

Herramientas

PowerPoint

Outlook

Word

Excel

Descripción del empleo

WCL Group in Pensacola, FL is seeking an Executive Assistant & Customer Experience Coordinator to serve as the operational backbone of the Customer Experience Center, delivering a world-class experience for visitors, customers, and employees. This role blends administrative excellence with hospitality coordination in a fast-paced, client-facing environment.

The position requires strong calendar management, proficiency with Microsoft Office, and superb organizational and communication skills.