Guest Experience Champion

Target; Pensacola (FL); Presencial; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

Target is seeking a Guest Advocate in Pensacola, FL to greet guests, guide them to products, and deliver fast, friendly service across in-store and digital channels.

You will learn about product benefits and loyalty programs, assist with orders and pickup, and help maintain a clean, safe store. The role offers thorough training, flexible scheduling, and opportunities to grow through teamwork and guest-focused problem solving.

Formación

• Communicating effectively, including using positive language and attentive to guests needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Resolve guest questions quickly on the spot.

Responsabilidades

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet guests and initiate a warm, helpful interaction.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Make the guest aware of current promos, store activities and events, and help with Target App features.

Conocimientos

Communicating effectively

Welcoming attitude

Attention to detail

Educate guests on products/services

Tech literacy / handheld scanners

Teamwork / independent work

Multitasking / focus under pressure

Guest question resolution

Herramientas

Handheld scanners

Descripción del empleo

Target is seeking a Guest Advocate in Pensacola, FL to greet guests, guide them to products, and deliver fast, friendly service across in-store and digital channels.

You will learn about product benefits and loyalty programs, assist with orders and pickup, and help maintain a clean, safe store. The role offers thorough training, flexible scheduling, and opportunities to grow through teamwork and guest-focused problem solving.