On-Site Admin & Customer Experience Coordinator

EVERWhite; Warminster Township (Bucks County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

SIMPLE IRA (matching)

SIMPLE IRA

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

EVERWhite is seeking a highly organized Administrative & Customer Service Coordinator to support customers, daily office operations, and executive leadership. This hands-on role is essential to keeping our business running efficiently, with responsibilities spanning customer service, accurate order entry, shipping coordination, administrative support, and general office management.

The ideal candidate enjoys solving problems, managing priorities, and ensuring details are handled accurately and

Qualifications

• 3–5 years of admin or office coordination experience; manufacturing experience is a strong plus.
• Excellent verbal and written communication skills.
• Strong computer skills including Word, Excel, and Outlook; ERP/CRM experience preferred.

Responsibilities

• Handle customer service inquiries by phone and email regarding orders, products, pricing, and accounts.
• Review customer purchase orders and accurately enter sales orders into the ERP.
• Prepare and distribute customer quotes with accurate pricing, specs, and lead times.
• Proactively communicate order status and resolve delivery issues with customers.
• Maintain accurate customer and order information in company systems.
• Coordinate shipments with UPS and domestic freight carriers; manage shipping docs.
• Assist with AR, vendor research, reports, and general administrative duties.
• Maintain Sage CRM and Sage 100 data; organize projects, deadlines, and calendars.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Independent worker

Tools

Sage 100 ERP

Sage CRM

Microsoft Word

Excel

Outlook

Job description

EVERWhite is seeking a highly organized Administrative & Customer Service Coordinator to support customers, daily office operations, and executive leadership. This hands-on role is essential to keeping our business running efficiently, with responsibilities spanning customer service, accurate order entry, shipping coordination, administrative support, and general office management.

The ideal candidate enjoys solving problems, managing priorities, and ensuring details are handled accurately and