Executive Assistant & Project Lead, Social Services Ops

Dept. of Homeless Services; New York (NY); On-site; USD 66,000 - 71,000; Full time

Job summary

The New York City Department of Homeless Services is seeking an experienced Administrative Director of Social Services NM to serve as Executive Assistant to the Associate Commissioner in the Transitional Services Unit of the Shelter Operations Division. This role supports over 100+ shelters serving homeless families across all five boroughs.

Key duties include planning and coordinating initiatives, managing timelines and communications, and representing the office in interagency forums.

Qualifications

• Bachelor's degree and four years of progressively responsible experience, including one year at administrative/managerial level.
• Equivalent education/experience with a bachelor's degree and one year of administrative/management experience as described above.

Responsibilities

• Serve the Associate Commissioner in the Transitional Services Unit of the Shelter Operations Division.
• Lead planning, coordination, and execution of key initiatives and priorities for Transitional Services.
• Manage timelines, deliverables, and communications across multiple stakeholders and teams.
• Act as project lead on cross-functional assignments with internal divisions and external city agencies.
• Represent the office in internal and external forums, managing high-level communications.
• Monitor progress on program goals, flag issues, and align with agency objectives.
• Support project implementation and performance monitoring efforts.
• Work independently to drive progress and improve initiatives.

Skills

Oral and written communication

Regulatory knowledge (NYC/State)

Homeless services experience

DHS policies and procedures

Social services operations

Education

Bachelor's degree

Job description

The New York City Department of Homeless Services is seeking an experienced Administrative Director of Social Services NM to serve as Executive Assistant to the Associate Commissioner in the Transitional Services Unit of the Shelter Operations Division. This role supports over 100+ shelters serving homeless families across all five boroughs.

Key duties include planning and coordinating initiatives, managing timelines and communications, and representing the office in interagency forums.