Exam Software Administrator I - Testing SOP

Texas Tech University - Health Sciences Center; Amarillo (TX); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Certified Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center in Amarillo seeks a Software Administrator I to support IAM and LMS/Exam platforms, ensuring system reliability, security, and performance while providing basic support at the department level.

The role collaborates with faculty to prepare secure assessments, coordinates with proctors and staff for exams, and handles ExamSoft/Examplify administration, including course setup and licensing.

Qualifications

• Bachelor's degree in computer science, MIS, IT, or related area.
• Two (2) years related full-time paid experience in application support or equivalent combination to equal six (6) years.

Responsibilities

• Collaborate with faculty to create, prepare, and support secure assessments aligned with course objectives.
• Coordinate with proctors, staff, and faculty to support testing for traditional and hybrid learners.
• Review and investigate testing irregularities, including room scans and environmental checks.
• Communicate with teaching teams, students, and administrators regarding testing noncompliance.
• Support transfer of grades from ExamSoft into D2L Brightspace.
• Provide training and ongoing support to faculty, students, and proctors regarding exam administration and testing technologies.
• Manage ExamSoft and Examplify, including course setup, user accounts, licensing, and troubleshooting.
• Maintain centralized testing records and assist with accreditation reporting.

Skills

Application support

Security awareness

Collaboration

Education

Bachelor's degree (CS/MIS/IT)

Tools

ExamSoft

Examplify

LMS integration (D2L Brightspace)

Job description

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positiveenvironment where you can develop and thrive? Join us as wechange the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Position Description

This Position is Open to TTUHSC Employees Only ASoftware Administrator I is an entry-level professional who worksunder close guidance to manage and support assigned softwaresystems, such as IAM or LMS/Exam platforms. This role focuses onmaintaining system reliability, security, and performance whileproviding basic support functions for access management or LMStools at a departmental or program level.

Major/Essential Functions

• Collaborate with faculty to create, prepare, and support secureassessments aligned with course and program learningobjectives.
• Coordinate with proctors, staff, and faculty to support testingfor traditional and hybrid pathway learners.
• Review and investigate testing irregularities, includingimproper room scans, incomplete environmental checks, suspiciousbehavior, and violations of exam procedures.
• Communicate with teaching teams, students, and administratorsregarding noncompliance with testing protocols.
• Support faculty with the transfer of grades from ExamSoft intoD2L Brightspace.
• Provide training, documentation, and ongoing support tofaculty, students, and proctors regarding exam administration andtesting technologies.
• Manage ExamSoft and Examplify, including course setup, examposting, user accounts, licensing, and technicaltroubleshooting.
• Maintain centralized testing records; assist with accreditationreporting; coordinate student and faculty compliance matters; andsupport institutional assessment policies.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, orother related area plus two (2) years related full-time paidexperience in application support OR a combination of relatededucation and/or experience to equal six (6) years.

In accordance with Texas Executive Order GA-48 and applicable stateor federal law, this position may involve access to, work on, orconduct research involving critical infrastructure. It will requirebackground checks, including, but not limited to, criminal historyand other security-related screenings. Employment is contingent upon the successful completion of these checks.

Preferred Qualifications

• Must be a current TTUHSC employee in good standing.
• Knowledge of accommodations and compliance requirements foracademic assessments.
• Competency in using academic assessment systems, includingExamSoft/Examplify and LMS integration (D2L Brightspace).
• Understanding of secure online testing protocols, proctoringstandards, and academic integrity principles.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our teammembers can do their best work, with programs and benefits to support head-to-toe well-being.Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options –Individual health insurance provided at no cost for full-time teammembers
• Paid Time Off – Including holidays, vacation, sick leaveand more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members byproviding opportunities for personal and professional growth,including lifelong learning programs, recognition programs, andhealth and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms andgolf courses, access to state-of-the-art software and facilities,and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

16.89

Pay Grade Maximum

26.44

Pay Statement

Compensation is commensurate upon the qualifications of theindividual selected and budgetary guidelines of the hiringdepartment, as well as the institutional pay plan. For additionalinformation, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Grant Funded?

No

Travel Required

None

Shift

Day

Schedule Details

Mon-Fri; 8am - 5pm

Does this position work in a research laboratory?

No

EEO Statement

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protectedveteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and securityinformation. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act websiteat https://www.ttuhsc.edu/compliance/clery-report.aspx.