Exam Proctor | Test Center Administrator — Secure Assessments

PSI Services LLC; Jackson (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement

Paid time off

Job summary

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) in Jackson, MS to maintain exam integrity and provide a smooth, professional experience for test takers. This entry-level role offers training and a pathway to develop strong customer service and testing operations skills.

You will verify IDs, set up workstations, assist test takers, and support security and compliance initiatives within a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments to fix technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) in Jackson, MS to maintain exam integrity and provide a smooth, professional experience for test takers. This entry-level role offers training and a pathway to develop strong customer service and testing operations skills.

You will verify IDs, set up workstations, assist test takers, and support security and compliance initiatives within a collaborative team environment.