Exam Proctor & Test Center Admin — Flexible Hours

PSI Services; Macon (GA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay + comprehensive benefit

Paid time off and retirement plans

Job summary

PSI Services is seeking a Test Center Administrator (Exam Proctor) in Macon, GA to help uphold exam integrity and provide a smooth testing experience. This entry-level position includes comprehensive training and clear procedures to ensure accuracy and customer service excellence.

You will welcome test takers, verify IDs, set up stations, and support various departments to resolve issues, while maintaining a calm, secure testing environment.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services is seeking a Test Center Administrator (Exam Proctor) in Macon, GA to help uphold exam integrity and provide a smooth testing experience. This entry-level position includes comprehensive training and clear procedures to ensure accuracy and customer service excellence.

You will welcome test takers, verify IDs, set up stations, and support various departments to resolve issues, while maintaining a calm, secure testing environment.