Exam Proctor & Test Center Admin – Entry-Level

PSI Services LLC; Santa Rosa (CA); On-site; USD 43,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Flexible scheduling

Career development

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) in Santa Rosa, CA. The role focuses on maintaining test integrity, guiding test takers, and delivering a professional experience in a full-time, entry-level position with training provided.

Responsibilities include welcoming examinees, verifying IDs, setting up workstations, and coordinating with IT for any tech issues while ensuring compliance with PSI policies and accessibility support as needed.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Strong communication skills

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) in Santa Rosa, CA. The role focuses on maintaining test integrity, guiding test takers, and delivering a professional experience in a full-time, entry-level position with training provided.

Responsibilities include welcoming examinees, verifying IDs, setting up workstations, and coordinating with IT for any tech issues while ensuring compliance with PSI policies and accessibility support as needed.