Test Center Administrator (Exam Proctor) – Flexible Schedule

PSI Services LLC; West Springfield (MA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits (medical, dental,

401(k) & retirement plans

Flexible scheduling

Career development and training

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC in West Springfield, MA is seeking a Test Center Administrator (Exam Proctor) to ensure a smooth, secure testing environment. This entry-level role includes comprehensive training and an emphasis on accuracy and customer service.

You will verify IDs, set up workstations, and assist test takers while upholding PSI policies. The position is full-time with a benefits package.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping.
• Troubleshoot with IT to fix issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Communication skills

Attention to detail

Calm under pressure

Basic computer skills

Microsoft Office knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC in West Springfield, MA is seeking a Test Center Administrator (Exam Proctor) to ensure a smooth, secure testing environment. This entry-level role includes comprehensive training and an emphasis on accuracy and customer service.

You will verify IDs, set up workstations, and assist test takers while upholding PSI policies. The position is full-time with a benefits package.