Exam Center Proctor & Operations Associate

Prometric; Smyrna (GA); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

12 Paid Holidays Off annually

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Résumé du poste

Prometric is seeking a Test Center Administrator in Smyrna, GA to greet examinees, verify IDs, and uphold strict exam policies. You will monitor exams, enforce security procedures, and ensure a fair testing environment in a fast-paced center.

Ideal candidates have at least 1 year of customer service experience and enjoy working in a team. This on-site role offers varied shifts, paid training, and a supportive environment with opportunities for growth and responsibility.

Qualifications

• High school diploma or equivalent required.
• College experience a plus.

Responsabilités

• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification

Connaissances

Communication

Report writing

Multi-tasking

MS Office / Windows

Formation

High School Diploma

College experience

Outils

MS Office

Outlook

Description du poste

Prometric is seeking a Test Center Administrator in Smyrna, GA to greet examinees, verify IDs, and uphold strict exam policies. You will monitor exams, enforce security procedures, and ensure a fair testing environment in a fast-paced center.

Ideal candidates have at least 1 year of customer service experience and enjoy working in a team. This on-site role offers varied shifts, paid training, and a supportive environment with opportunities for growth and responsibility.