Test Center Proctor & Operations Lead

Prometric; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

12 Paid Holidays Off annuallybased on

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Job summary

Prometric is seeking a Test Center Administrator in Phoenix, AZ. You will greet examinees, verify IDs, and support the smooth operation of the test center while upholding strict security and policy standards.

Ideal candidates will have at least 1 year of customer service experience, strong communication skills, and familiarity with Windows-based software. The role offers full-time hours in a busy testing environment with comprehensive training.

Qualifications

• Minimum one year of customer service experience preferred.
• Ability to communicate professionally with candidates and coworkers.
• Familiarity with Windows-based programs (MS Office, Outlook) preferred.

Responsibilities

• Greet examinees and verify identification.
• Maintain test center policies and security procedures.
• Monitor exams to ensure integrity and prevent misconduct.
• Assist candidates and resolve issues with urgency.
• Prepare and maintain testing environment and equipment.

Skills

Customer service

Communication

Report writing

Multi-tasking

MS Office

Education

High school diploma or equivalent

College experience a plus

Job description

Prometric is seeking a Test Center Administrator in Phoenix, AZ. You will greet examinees, verify IDs, and support the smooth operation of the test center while upholding strict security and policy standards.

Ideal candidates will have at least 1 year of customer service experience, strong communication skills, and familiarity with Windows-based software. The role offers full-time hours in a busy testing environment with comprehensive training.