Test Center Proctor & Operations Lead

Prometric Ireland Limited; Mentor (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

No quotas

Office setting

No inventory or overnight shifts

Paid training

Sick time

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric is seeking a Test Center Administrator in Mentor, OH to greet examinees, verify identifications, and monitor exams in a fast-paced setting. You will enforce strict policies to uphold exam integrity and ensure a fair testing environment for candidates.

The role emphasizes teamwork, reliable scheduling, and adherence to Prometric standards. Ideal candidates have at least 1 year of customer service experience, are 18+, and can assist with security checks and basic reporting.

Qualifications

• Minimum of one year of customer service experience required.
• Must be 18 years of age to qualify.

Responsibilities

• Greet examinees and verify identification.
• Monitor exams and ensure security checks.
• Maintain strict exam policies and integrity.
• Provide a fair and comfortable testing experience.
• Represent Prometric's values and policies.

Skills

Customer service

Communication

Reporting writing

Multi-tasking

MS Office familiarity

Education

High school diploma or equivalent

College experience a plus

Job description

Prometric is seeking a Test Center Administrator in Mentor, OH to greet examinees, verify identifications, and monitor exams in a fast-paced setting. You will enforce strict policies to uphold exam integrity and ensure a fair testing environment for candidates.

The role emphasizes teamwork, reliable scheduling, and adherence to Prometric standards. Ideal candidates have at least 1 year of customer service experience, are 18+, and can assist with security checks and basic reporting.