EVSE Program Delivery Lead – Multi‑Site

Future-Energy; Troy (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Future-Energy is seeking a Program Manager to lead the Rest and Recharge program, owning the playbook, standardizing agreements, and driving faster, lower-cost fulfillment across multiple sites. You will manage installation partners and electrical contractors across the continental US, track KPIs, and coordinate with cross-functional teams to ensure site activation from readiness through commissioning.

The role emphasizes collaboration with sales, finance, product, & client success, plus

Qualifications

• Bachelor's Degree in Business Administration, Project Management or related field (or equivalent experience).
• 3 - 5 years of experience in project or program management, including owning or coordinating a multi-site or multi-vendor program.
• Proven experience working with utilities and contractors while managing project installations through construction.
• Strong understanding of AC and DC power, transformers, circuit protection, single-line electrical and mechanical diagrams, and construction drawings.
• Thorough understanding of construction administration processes, including contracts, budgets, construction documents, change orders, schedules, material procurement, etc.
• Familiarity with EV charging infrastructure, EVSE, or utility and government incentive and rebate programs is a strong plus.

Responsibilities

• Owns the Rest and Recharge program playbook and defines standard phases and stage gates for sites from agreement to activation.
• Standardizes program agreements, quotes, work orders, statements of work, and contractor agreements for consistency.
• Drives continuous improvement of the program for faster, lower-cost, repeatable fulfillment.
• Identifies, onboards, and manages installation partners and electrical contractors across the continental US.
• Manages contractor performance through scorecards, SLAs, quality audits, and corrective actions.
• Forecasts installation volume and ensures contractor capacity keeps pace with pipeline.
• Identifies and tracks incentives for EVSE installations across utility and government programs.
• Manages incentive applications, awards and captures per-site to maintain pricing and margin.
• Serves as primary contact for site hosts and manages relationships through delivery.
• Coordinates internal teams across sales, finance, product and Client Success to move sites from readiness to activation.
• Defines and tracks program KPIs, site cycle time, cost per site, activation rate, and uptime at handoff.
• Tracks risks and issues across concurrent sites and establishes escalation paths.
• Reports program health and performance to leadership on a regular cadence.

Skills

Communication

Organizational skills

Analytical thinking

Team collaboration

Independent work

Problem solving

Client focus

Education

Bachelor\'s in Business Administration or related field

Tools

MS Project

Asana

Trello

Salesforce

HubSpot

Zoho

Job description

Future-Energy is seeking a Program Manager to lead the Rest and Recharge program, owning the playbook, standardizing agreements, and driving faster, lower-cost fulfillment across multiple sites. You will manage installation partners and electrical contractors across the continental US, track KPIs, and coordinate with cross-functional teams to ensure site activation from readiness through commissioning.

The role emphasizes collaboration with sales, finance, product, & client success, plus