EVS Stewarding Floor Manager – Hospitality Ops

Resorts World New York; New York (NY); On-site; USD 82,500 - 84,365; Full time

Job summary

Resorts World New York is seeking a Floor Manager for EVS-Stewarding to oversee daily operations, staffing, scheduling and training within a high-volume stewarding environment. The role involves directing staff, ensuring safety and cleanliness, and collaborating with management on hiring and performance decisions.

Ideal candidates have 5+ years in high-volume stewarding, casino experience, and NYC DOH training certificates. Must be 18+ and able to obtain required licenses.

Qualifications

• Must be at least 18 years old and able to obtain the appropriate license as required by law.
• Associate degree in related field and two years’ experience in a high-volume Stewarding Supervisory position or two years’ management experience in the department.
• Five years’ related work experience in a high-volume stewarding setting.
• Three years’ related experience in a casino high-volume stewarding setting preferred.
• NYC DOH training certificates are required or preferred.

Responsibilities

• Participate in employee selection, interviewing and recommending hires.
• Set performance standards and align with organizational goals.
• Direct, train and develop Kitchen Utility staff and allocate workload.
• Train staff on chemicals and sanitary handling of equipment.
• Oversee banquet set-up and breakdown and assign duties as needed.
• Ensure compliance with department rules, policies and safety regulations.
• Maintain clean and sanitized work areas and manage supplies.
• Foster ownership, motivation and teamwork among staff.

Skills

Supervisory experience

Staff training

Communication skills

English fluency

Education

Associate degree

NYC DOH training certificates

Job description

Resorts World New York is seeking a Floor Manager for EVS-Stewarding to oversee daily operations, staffing, scheduling and training within a high-volume stewarding environment. The role involves directing staff, ensuring safety and cleanliness, and collaborating with management on hiring and performance decisions.

Ideal candidates have 5+ years in high-volume stewarding, casino experience, and NYC DOH training certificates. Must be 18+ and able to obtain required licenses.