Floor Manager EVS-Stewarding

Resorts World NYC; Hempfield Township (Westmoreland County); On-site; USD 65,000 - 90,000; Full time

Job summary

Resorts World NYC invites applications for an EVS/Stewarding Floor Manager in Jamaica, NY. You will assist the EVS/Stewarding Manager in day-to-day operations, planning resources, and overseeing the environmental services and stewarding departments to uphold service and cleanliness standards.

The role requires strong communication, organizational and leadership skills, with experience in housekeeping/maintenance management.

Qualifications

• Must be at least 18 years old and have a high school diploma
• Associates degree in related field with two years’ management experience OR two years as Floor Manager at Resorts World
• Three years’ related management experience in Housekeeping/Maintenance
• Superior written and verbal communication skills required
• Thorough working knowledge of chemicals and equipment used by the department
• Ability to understand and read chemical SDS paperwork
• Excellent planning, organizational, verbal communication and delegation skills
• Proficient in Microsoft Word, Outlook and Excel
• Ability to work long hours including weekends and holidays frequently

Responsibilities

• Supervises EVS Supervisors, Public area Cleaners and Heavy Duty Cleaners ensuring facility cleanliness per standards
• Conducts pre-shifts and trainings for new information, policies and procedures
• Supervise staff, including hiring, training, assigning work, evaluating performance, and administers disciplinary actions
• Monitors and maintains employee time cards and attendance
• Ensures staff are trained to work safely per regulatory guidelines
• Evaluates and adjusts shift schedules to meet operations
• Performs daily inspections and submits inspection reports
• Prepares, maintains and submits essential reports
• Works independently and supports management
• All other duties as assigned

Skills

Written and verbal communication

Organizational skills

Delegation

Attention to detail

Customer service

Observation/ supervision

Safety awareness

Education

Associates’ Degree in related field

High school diploma or equivalent

Two years’ management experience

Three years’ related management experience (Housekeeping/Maintenance)

Tools

Microsoft Word

Outlook

Excel

Job description

Resorts World New York
110-00 Rockaway Boulevard
Jamaica, NY 11420, USA

Description

SUMMARY:

The EVS/Stewarding Floor Manager is responsible for assisting the EVS/Stewarding Manager in managing the day to day operations of the Environmental Services and Stewarding department; she/he plans, manages, and controls all department operations and resources for their shift. Demonstrates and provides outstanding customer and employee relations at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervises leads and directs EVS Supervisors, Public area Cleaners and Heavy Duty Cleaners ensuring the cleanliness of facility is in compliance with all company and department standards.
• Conduct Pre-shifts and trainings to communicate any new information, policies and procedures.
• Supervise subordinate EVS/Stewarding professionals, performing activities such as hiring, training, assigning work, evaluating performance, and administers disciplinary actions.
• Monitor and maintain employee time cards and attendance.
• Ensures employees are trained to work safely and efficiently within current regulatory guidelines
• Evaluate shift schedules and adjusts, if necessary, to accommodate Resorts World operational and departmental needs.
• Conducts daily inspections and provides Manager with daily inspection report.
• Prepare, maintain, and submit essential reports
• Works independently
• All other duties as assigned

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Superior written and verbal communication skills required
• Demonstrates a thorough working knowledge of all chemicals and equipment used by the department.
• Ability to understand and comprehend chemical SDS paperwork.
• Must have excellent planning, organizational, verbal communication and delegation skills
• Ability to watch and observe team members in the performance of their duties.
• Ability to work long hours including weekends and holidays frequently.
• Must have the ability to maintain discretion and confidentiality
• Be adaptable, and demonstrate the highest level of customer/client service and response
• Must possess the ability to operate all tools and equipment utilized by the department
• Proficient in Microsoft Word, Outlook and Excel

EDUCATION and/or EXPERIENCE:

• Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations.
• Associates’ Degree in related field AND two (2) years’ experience in a Management position
• OR Two (2) years’ experience in a Floor Manager position within Resorts World
• Three (3) years’ related management experience in a Housekeeping/ Maintenance setting required

WORK ENVIRONMENT

• This position requires frequent exposure to loud noise, bright lights, and exposure to hot and cold weather conditions. The position also requires frequent standing, walking, and sitting. Must be able to lift and carry a minimum of 50 pounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.