Events Operations & Experience Coordinator

Cypress HCM; San Francisco (CA); On-site; USD 76,000 - 96,000; Full time

Job summary

Cypress HCM is seeking a resourceful operator to help build and maintain the systems behind our Events & Experience programs and Workplace Experience initiatives in San Francisco. You will collaborate with your team lead on event registration pages, websites, and day-to-day project tracking.

You’ll turn ideas into clear, usable experiences for attendees and teammates, using AI tools to streamline research, drafting, and quality checks while maintaining attention to detail and consistent updates

Qualifications

• 3+ years in events or program operations.
• Proven ability to learn new platforms.
• Excellent writing and instruction clarity.
• Strong organizational skills and follow-through.
• Experience with AI tools is a plus.
• Familiarity with registration platforms helps.

Responsibilities

• Build and maintain event pages, forms, and attendee comms.
• Create internal docs, SOPs, templates.
• Monitor Jira, coordinate with IT, report issues.
• Learn tools and simplify repetitive tasks.
• Apply AI to research, drafting, QA, and workflows.
• Verify links, dates, permissions, and content before launch.
• Collaborate across teams and turn feedback into solutions.

Skills

Event operations

Documentation

Stakeholder communication

Problem solving

Writing

Organization

AI tools

Tools

Jira

Google Workspace

Slack

Swoogo

CMS

Job description

Cypress HCM is seeking a resourceful operator to help build and maintain the systems behind our Events & Experience programs and Workplace Experience initiatives in San Francisco. You will collaborate with your team lead on event registration pages, websites, and day-to-day project tracking.

You’ll turn ideas into clear, usable experiences for attendees and teammates, using AI tools to streamline research, drafting, and quality checks while maintaining attention to detail and consistent updates