Events Manager: Seamless Experiences & Revenue Upsell

Westin Hotels & Resorts; Denver (CO); On-site; USD 62,000 - 79,000; Full time

Job summary

Westin Hotels & Resorts in Denver is seeking an experienced Event Manager to oversee all phases of property events, coordinating with Sales and various departments to deliver exceptional service from pre-event planning through post-event turnover.

The role emphasizes managing average-to-large events, ensuring seamless execution, and identifying opportunities to maximize revenue by upselling enhancements and services. Strong customer service and communication skills are essential.

Qualifications

• High school diploma or GED; 1–2 years of experience in event management.
• 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in event management.

Responsibilities

• Manage event logistics and operations, ensuring smooth progress and accurate execution.
• Coordinate with Sales, property departments and customers to ensure high levels of service from pre-event to post-event.
• Ensure billing accuracy and review final bills with clients prior to processing.
• Lead and participate in pre- and post-event meetings for groups of average to large size.
• Upsell products and services throughout the event process to maximize revenue opportunities.

Skills

Event management

Customer service

Communication

Education

High school diploma or GED

2-year degree in Hospitality/Business Admin

Job description

Westin Hotels & Resorts in Denver is seeking an experienced Event Manager to oversee all phases of property events, coordinating with Sales and various departments to deliver exceptional service from pre-event planning through post-event turnover.

The role emphasizes managing average-to-large events, ensuring seamless execution, and identifying opportunities to maximize revenue by upselling enhancements and services. Strong customer service and communication skills are essential.