Senior Events Manager – Luxury Hospitality & Revenue Growth

Westin Hotels & Resorts; Lahaina (HI); On-site; USD 95,000 - 122,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

The Westin Hotels & Resorts in Lahaina, HI is seeking an experienced Event Manager to oversee complex property events from planning to post-event follow-up.

You will coordinate with Sales and departments to ensure top-tier service, manage budgets, and foster guest satisfaction. This role requires strong leadership, communication, and a customer-focused mindset throughout the event lifecycle.

Qualifications

• High school diploma or GED; 2 years experience in event management or related area.
• Or 2-year degree in Hotel & Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Responsibilities

• Prepare and manage event documentation; coordinate with Sales and property departments.
• Ensure high-level service throughout pre-event, event and post-event phases.
• Lead pre-event and post-event meetings; communicate group needs to staff.
• Manage group room blocks and budgets to maximize revenue and client satisfaction.
• Upsell products/services and act as liaison between sales and customer during the event process.

Skills

Event management

Budget management

Customer service

Team coordination

Education

High school diploma or GED

2-year degree in Hospitality or related major

Job description

The Westin Hotels & Resorts in Lahaina, HI is seeking an experienced Event Manager to oversee complex property events from planning to post-event follow-up.

You will coordinate with Sales and departments to ensure top-tier service, manage budgets, and foster guest satisfaction. This role requires strong leadership, communication, and a customer-focused mindset throughout the event lifecycle.