Events Lead: Guest Experience & Operations

The Sports Facilities Companies; Albertville (AL); On-site; USD 21,000 - 28,000; Part time

Job summary

The Sports Facilities Companies is seeking an Events Lead at Sand Mountain Park & Amphitheater in Albertville, AL. This part-time role supports the EVENTS department, supervises staff during events, and ensures smooth operations and guest satisfaction.

You will handle money banks, assist with setup and breakdown, and maintain knowledge of facility programs. The position emphasizes safety, teamwork, and exceptional service.

Qualifications

• Ability to work with a wide variety of ages from preschool through adult.
• Flexible work schedule including nights, weekends, holidays and long hours.
• Excellent communication skills, both verbal and written.
• Must have excellent guest service skills.
• Must be detail-oriented and have outstanding organizational skills.

Responsibilities

• Provide courteous and friendly service to all guests and staff.
• Enforce facility policies and procedures.
• Monitor play areas including turf and courts.
• Respond to incidents, accidents, injuries and altercations.
• Complete and file paperwork and assist with daily operations.
• Assist with setup and breakdown for events.

Skills

Staff supervision

Customer service

Communication skills

Guest service

Teamwork

Safety awareness

Job description

The Sports Facilities Companies is seeking an Events Lead at Sand Mountain Park & Amphitheater in Albertville, AL. This part-time role supports the EVENTS department, supervises staff during events, and ensures smooth operations and guest satisfaction.

You will handle money banks, assist with setup and breakdown, and maintain knowledge of facility programs. The position emphasizes safety, teamwork, and exceptional service.