Events Field Ops Leader

Bright Event Rentals; Austin (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Company holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Telehealth

Flexible Spending Accounts

401(k) with employer matching

Job summary

Bright Event Rentals in Austin seeks a Field Operations Supervisor to ensure safe, efficient field deliveries, setup, removal, and pickup of rental equipment per client specs. You will lead field staff and coordinate with sales, dispatch, vendors, and clients under the Field Operations Manager.

This role emphasizes safety through our Bright Safety Plan, training in time management and equipment handling, and maintaining high inventory and installation quality.

Qualifications

• Event industry experience.
• Proven experience supervising staff with leadership skills.
• Strong customer service, problem-solving, and organizational skills.
• Ability to coordinate field activities across daily, short-term, and long-term production objectives.
• Computer skills, including familiarity with Microsoft Outlook.
• Valid driver's license with a driving record that meets company/insurance standards.
• Ability to pass a background check and drug test.
• Open availability to work a flexible schedule, including weekends and overtime as needed.
• Ability to sit and drive for extended hours and regularly lift and/or move objects 50–100 lbs.
• Ability to work in varying weather and noise conditions; have vision capabilities.
• Event management-related operations experience.
• Familiarity with dispatch, routing, and fleet management systems.
• Bilingual skills to communicate with clients and team members.

Responsibilities

• Manage field staff for the timely and successful delivery, setup, removal, and pickup of all rental equipment per client specifications.
• Oversee production meetings with sales, dispatch, Field Operations, vendors, and clients to ensure effective communication and outcomes.
• Promote safety through the Bright Safety Plan, ensuring PPE use and adherence to safety standards.
• Lead training in time management, equipment handling, and installation.
• Ensure compliance with Bright policies and professional standards.
• Assist with fleet management, including repairs, maintenance, and fuel costs.
• Manage labor schedules and develop plans to meet monthly goals.
• Conduct pre-event site visits to ensure all logistics are accounted for.
• Provide dispatch support for efficient routing and meeting client expectations.
• Ensure high-quality inventory and installations to guarantee client satisfaction.

Skills

Event supervision

Team leadership

Customer service

Problem solving

Organizational skills

Time management

Bilingual communication

Driving coordination

Tools

Microsoft Outlook

CAD layouts

Dispatch software

Job description

Bright Event Rentals in Austin seeks a Field Operations Supervisor to ensure safe, efficient field deliveries, setup, removal, and pickup of rental equipment per client specs. You will lead field staff and coordinate with sales, dispatch, vendors, and clients under the Field Operations Manager.

This role emphasizes safety through our Bright Safety Plan, training in time management and equipment handling, and maintaining high inventory and installation quality.