Event Services Specialist - Flexible Scheduling

BEST Crowd Management; De Smet (ID); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Training and development programs

Flexible scheduling

Positive and supportive work culture

Job summary

BEST Crowd Management is hiring an Event Staff/Security role at the University of Idaho. You will deliver exceptional attendee service, help with set-up, and support crowd management for safety and efficiency.

The position requires 18 USD per hour, part-time hours, and shifts that may include evenings, weekends, and holidays. Prior customer service experience is advantageous and punctual, reliable candidates are encouraged to apply.

Qualifications

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Possess a high school diploma or equivalent (some college education is preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
• Flexibility to work evenings, weekends, and holidays, based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.
• Demonstrated reliability, punctuality, and a strong work ethic.

Responsibilities

• Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor.
• Assist with event set-up, including equipment arrangement, signage placement, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to attendees.
• Direct attendees to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
• Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner.
• Collaborate with event staff, vendors, and other team members to ensure smooth event operations.
• Assist with crowd control measures, as necessary, to maintain a safe and enjoyable environment for all attendees.
• Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence.

Skills

Customer service

Communication skills

Problem solving

Flexibility

Reliability

Education

High school diploma or equivalent

Job description

BEST Crowd Management is hiring an Event Staff/Security role at the University of Idaho. You will deliver exceptional attendee service, help with set-up, and support crowd management for safety and efficiency.

The position requires 18 USD per hour, part-time hours, and shifts that may include evenings, weekends, and holidays. Prior customer service experience is advantageous and punctual, reliable candidates are encouraged to apply.