Event Services Associate - Flexible Hours & Growth

BEST Crowd Management; Tensed (ID); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Training and development programs

Flexible scheduling

Diversity and inclusion

Job summary

BEST Crowd Management at the University of Idaho is seeking an energetic Event Staff member to deliver outstanding customer service during events. As part-time staff, you will greet attendees, assist with set-up, monitor venues, guide attendees, and support crowd management under supervision.

Ideal candidates are 18+, with a high school diploma or equivalent, strong communication, reliability, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Be at least 18 years old.
• Possess a high school diploma or equivalent (some college education preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.

Responsibilities

• Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor.
• Assist with event set-up, including equipment arrangement, signage placement, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to attendees.
• Direct attendees to seating areas, restrooms, concession stands, and exits.
• Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner.
• Collaborate with event staff, vendors, and other team members to ensure smooth event operations.
• Assist with crowd control measures to maintain a safe and enjoyable environment for all attendees.
• Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence.

Skills

Customer service

Communication

Reliability

Flexibility

Education

High school diploma or equivalent

Job description

BEST Crowd Management at the University of Idaho is seeking an energetic Event Staff member to deliver outstanding customer service during events. As part-time staff, you will greet attendees, assist with set-up, monitor venues, guide attendees, and support crowd management under supervision.

Ideal candidates are 18+, with a high school diploma or equivalent, strong communication, reliability, and flexibility to work evenings, weekends, and holidays.