Event Security & Guest Safety Specialist

Legends; Worcester, Northern (MA, KY); Hybrid; USD 19,000 - 27,000; Full time

Job summary

Legends is seeking a security professional to manage crowd control and safety at the venue. Responsibilities include bag checks, screening, ticket validation, ushering, and enforcing venue policies.

The role requires independent judgment and prompt response to incidents while upholding high standards of customer service. The ideal candidate will have a high school diploma or GED, strong English communication skills, and the ability to work flexible hours including days, evenings, overnights,

Qualifications

• High school diploma or GED required.
• Must be able to speak, read and write English.
• Must be at least 18 years old.

Responsibilities

• Bag checking to ensure no contraband is permitted in the venue.
• Security screening via pat downs, use of walk-through metal detectors or wand screening.
• Ensuring patrons have valid ID or ticket for admittance.
• Ensuring patrons do not enter non-public areas.
• Directs and interacts with the public, fellow employees and management.
• Assist with seating and directions as required.
• Follow emergency protocols in medical, fire, active shooter, evacuation or other emergencies.
• Observe, detect, correct and report unsafe conditions on the premises.
• Deal with customer complaints professionally.
• Work independently, and judge and assess situations for immediate response within facility guidelines.
• Provide written witness reports as required.

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Work with minimal supervision

Professional presentation

Flexibility

Education

High school diploma or GED

Job description

Legends is seeking a security professional to manage crowd control and safety at the venue. Responsibilities include bag checks, screening, ticket validation, ushering, and enforcing venue policies.

The role requires independent judgment and prompt response to incidents while upholding high standards of customer service. The ideal candidate will have a high school diploma or GED, strong English communication skills, and the ability to work flexible hours including days, evenings, overnights,